Flavio Lopes
Kissimmee,Florida
Summary
Team Lead
Overview
10
10
years of professional experience
Work History
Parts Counter Sales Person
Mears Transportation
11.2022 - Current
- Maintained accurate inventory records, ensuring optimal stock levels and minimizing backorders.
- Enhanced product knowledge by attending regular training sessions and staying up-to-date on industry trends.
- Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
- Worked closely with vendors to secure special orders, managing expectations regarding delivery timelines and availability.
- Managed returns and exchanges effectively, resolving issues promptly and professionally.
Team Lead
Adidas
01.2020 - 03.2022
- Supervised the daily work of staff to ensure work prioritization and quality
- Mentored and coached team members to ensure successful performance
- Delegated tasks to team members according to project requirements and employee strengths
- Trained staff on product knowledge to ensure customers received accurate information, displaying excellent instructional abilities.
Body Shop Parts
Kissimmee auto collision
03.2016 - 06.2018
- Streamlined parts ordering process by implementing an efficient inventory management system.
- Reduced order fulfillment time for body shop repairs with prompt and accurate parts procurement.
- Improved customer satisfaction by ensuring availability of high-demand parts in stock.
- Collaborated with suppliers to secure competitive pricing, resulting in cost savings for the body shop.
Sales Associate
Nike
02.2014 - 01.2016
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Education
High School Diploma -
Liberty high school
kissimmee, Florida05.2015
Skills
- Upselling Strategies
- Technical Understanding
- Customer Relationship Building
- Inventory management proficiency
- Data entry accuracy
- Attention to detail
- Organizational skills
- Customer service excellence
Contact - Skills
- Pollution Prevention
- Task Monitoring
- Quality Standards
- Field Support
- Operational Efficiency and Safety
- Job Assignments
Timeline
Parts Counter Sales Person
Mears Transportation
11.2022 - Current
Team Lead
Adidas
01.2020 - 03.2022
Body Shop Parts
Kissimmee auto collision
03.2016 - 06.2018
Sales Associate
Nike
02.2014 - 01.2016
High School Diploma -
Liberty high school