Emmy Ticnor
Polyguard Window Well Covers
Berthoud,CO
19
years of professional experience
Organized and adaptable professional with a proven record of supervising staff, managing schedules, and supporting office efficiency. Strong communication and leadership skills help build positive customer relationships and dependable day-to-day operations.
Work History
Office Manager
4 Years 4 Months- Managed daily office operations, maintaining organized records, schedules, and correspondence.
- Coordinated customer inquiries and order updates, ensuring timely communication and issue resolution.
- Processed invoices, purchase orders, and payment records with strong attention to accuracy.
- Coordinated staff, scheduling.
- Completed payroll, and company acccounts billing
Office Manager
4 Years 11 Months- Demonstrated the ability to supervise and coordinate staff, while managing customers in a busy office environment.
- Scheduled numerous service calls throughout the day while organizing and maintaining fluency with technicians schedules.
- Established and preserved customer relationships to ensure repeat business.
- Acquired follow-up information from customers.
- Created accounts receivable statements and received statements.
- Coordinated direct marketing.
Assistant Manager
1 Year 9 Months- Maintained inventory, managed cash, and organized all in-house paperwork for management.
- DirectTV Sales Specialist, recognized as top salesperson in the district.
- Handled numerous complaints.
- Conducted interviews, hiring.
- Scheduled support staff.
Education
Bachelor of Arts - Speech Communication
- Dean's List Fall 2007
Skills
Public speaking
Time management
Adaptable scheduling
Customer service
Office management
Organizational skills
Conflict resolution
Leadership presence
Timeline
Office Manager
Polyguard Window Well Covers
03.2014 - 07.2018Read More
Office Manager
M & J Carpet Cleaning
05.2002 - 04.2007Read More
Assistant Manager
Blockbuster Video
11.1999 - 08.2001Read More
Colorado State University
Bachelor of Arts from Speech Communication
Read More