Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
BusinessDevelopmentManager

EMPERATRIZ MORENO

Queens,NY

Summary

Bilingual travel agent adept at building lasting client relationships. Sales-oriented personality committed to working with successful team.

Overview

23
23
years of professional experience

Work History

TRAVEL AGENT

COSTAMAR TRAVEL
06.2000 - Current
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.

Education

No Degree - CRIMINAL JUSTICE

John Jay College of Criminal Justice of The City University of New York
New York, NY
07.1997

Associate of Arts - Office Technology

Technical Career Institutes
New York, NY
06.1996

Skills

  • Reservations Booking
  • Vendor Records
  • Tour Package Sales
  • Intuit QuickBooks
  • Client Retention Strategies
  • Customized Travel Package
  • Travel Insurance Sales
  • Customs and Immigration Policies
  • Customer Inquiry and Response
  • Overseas Tours
  • Office Support
  • Credit Card Payments

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

TRAVEL AGENT

COSTAMAR TRAVEL
06.2000 - Current

No Degree - CRIMINAL JUSTICE

John Jay College of Criminal Justice of The City University of New York

Associate of Arts - Office Technology

Technical Career Institutes

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EMPERATRIZ MORENO