Ena Lovric
Shreveport,Louisiana
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure writing position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Server
Oyster Bar And Grille
03.2007 - 01.2024
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Established rapport with regular customers, fostering loyalty through exceptional service.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts./
- Answered customers' questions, recommended items, and recorded order information.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
Education
Bachelor of Science - Marketing And Ad Design
Louisiana State University At Shreveport3
Shreveport, LA12.2013
Skills
- Reservations Management
- Guest Relations Management
- Guest Seating
- High-volume dining
- Memory retention
- Order Accuracy
- Front-of-house display creation
- Team Player
- Point of sale operation
- Menu Memorization
- Tableside Etiquette
- Guest Engagement
- Reliable and Responsible
- Strong Work Ethic
- Adaptable and Flexible
- High Energy and Stamina
- Warm and Friendly
Languages
Bosnian
Native or Bilingual
Timeline
Server
Oyster Bar And Grille
03.2007 - 01.2024
Bachelor of Science - Marketing And Ad Design
Louisiana State University At Shreveport3
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