Ena Skiljo
Jacksonville,Florida
Summary
Highly organized and detail-oriented Project Coordinator with extensive experience in onboarding, talent acquisition, patient access, customer service, and medical office management. Proven track record in managing multiple tasks simultaneously in fast-paced environments, ensuring compliance with regulatory requirements, and building strong relationships with clients and colleagues. Adept at utilizing technical and interpersonal skills to enhance operational efficiency and deliver exceptional service.
Overview
6
6
years of professional experience
Work History
PROJECT COORDINATOR
CSI Companies
Jacksonville, FL
04.2024 - Current
- Coordinate and manage staffing projects from initiation to completion, ensuring timely delivery and client satisfaction.
- Oversee the recruitment, selection, and placement processes, ensuring compliance with company policies and industry regulations.
- Develop and maintain project schedules, tracking milestones and deadlines to ensure project objectives are met.
- Communicate regularly with internal teams, including recruiters, account managers, and administrative staff, to align efforts and share project updates.
- Maintain comprehensive project documentation, including contracts, agreements, and communication records.
- Utilize project management tools and software to streamline processes and enhance efficiency.
ONBOARDING SPECIALIST
CSI Companies
Jacksonville, FL
08.2023 - 04.2024
- Ensured that all paperwork related to background checks, I-9 forms, tax forms are completed accurately prior to start date of employment.
- Utilized strong organizational skills to manage multiple tasks simultaneously while meeting deadlines in a fast-paced environment.
- Maintained accurate records of onboarding documents to ensure compliance with employment laws and regulations.
- Onboarding 150+ new hires within a two week period.
- Followed up with candidates via phone and email to assist in completing onboarding tasks before given deadlines.
- Collaborated closely with project managers to ensure the smooth execution of projects
- Collaborated with leadership teams on initiatives aimed at improving overall organizational performance through effective onboarding processes.
TALENT ACQUISITION COORDINATOR CONTRACT
Lucet
Remote
05.2023 - 08.2023
- Worked with hiring managers and HR community to understand hiring requirements.
- Reviewed employment applications and evaluated work history, education and other qualifications of applicants.
- Built and maintained strong relationships with hiring managers to plan and execute talent needs.
- Prepared/compiled/submitted documents used in various stages of the recruiting process, including offer letters, new hire paperwork, recruitment packets, background checks, and I-9 paperwork.
- Maintained applicant tracking system records and updated candidate information as needed.
PATIENT ACCESS REPRESENTATIVE II
Baptist Health
Jacksonville, FL
05.2021 - 06.2023
- Created patient charts with personal, insurance info, and visit reasons, improving data accuracy.
- Obtained financial responsibility and treatment procedure signatures, ensuring compliance.
- Registered patients by collecting accurate financial and demographic details, enhancing service efficiency.
- Coordinated communication among patients, families, medical staff, and regulatory agencies, streamlining operations.
- Protected patient rights by maintaining confidentiality of personal and financial information, fostering trust.
- Supported emergency department registration during peak times, ensuring rapid patient processing.
CUSTOMER SERVICE OFFICE STAFF MEMBER
Publix
Jacksonville, FL
06.2019 - 10.2021
- Navigated multiple computer systems and applications and utilized search tools to find information.
- Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems.
- Trained customer service representatives on customer service standards, policies, and procedures.
- Built sustainable customer relationships of trust through open and interactive communication.
- Coordinated with other departments within the organization to address customer issues quickly and accurately.
MEDICAL OFFICE SUPERVISOR TRAINEE
Dr. Khan G Quadir
Jacksonville, FL
09.2019 - 01.2021
- Provided clerical support for medical providers by copying documents, filing records in electronic or hard copy format and mailing correspondence to patients.
- Instituted and monitored policies to protect privacy, rights and confidentiality of patients and staff.
- Directed, supervised and coordinated overall operation of clinical and administrative functions.
- Created and maintained filing system for patient records, insurance claims and prescription information.
- Advised patients of financial responsibility and obtained credit agreements for outstanding balances.
- Handled all medical record requests from Attorney offices, Social Security Offices, Employers, Insurances and other Medical Professionals.
MEDICAL ASSISTANT
Dr. Khan G Quadir
Jacksonville, FL
05.2018 - 09.2019
- Triaged patients and performed vital checks for patient flow facilitation.
- Supported physicians in examinations, procedures, and diagnostic tests.
- Documented medical data in patient charts, facilitating accurate records.
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
- Transcribed dictated reports from physicians into electronic health records system accurately and efficiently.
Education
Bachelor of Science -
Florida State College
01-2025
Associate of Arts -
Florida State College
Skills
- Applicant Tracking Systems Proficient
- Microsoft Office
- Project Management
- HR Support
- Epic
- Workday
- Bullhorn
- ApplicantPro
- Problem-Solving
- Time Management
- Detail Oriented
Languages
- Bosnian
- Croatian
Timeline
PROJECT COORDINATOR
CSI Companies
04.2024 - Current
ONBOARDING SPECIALIST
CSI Companies
08.2023 - 04.2024
TALENT ACQUISITION COORDINATOR CONTRACT
Lucet
05.2023 - 08.2023
PATIENT ACCESS REPRESENTATIVE II
Baptist Health
05.2021 - 06.2023
MEDICAL OFFICE SUPERVISOR TRAINEE
Dr. Khan G Quadir
09.2019 - 01.2021
CUSTOMER SERVICE OFFICE STAFF MEMBER
Publix
06.2019 - 10.2021
MEDICAL ASSISTANT
Dr. Khan G Quadir
05.2018 - 09.2019
Bachelor of Science -
Florida State College
Associate of Arts -
Florida State College
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