Enedina Garcia
El Paso,TX
Summary
Motivated Customer Service Representative of 4+ years which thrives in fast-paced environments. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,
Overview
12
12
years of professional experience
Work History
Customer Service Agent
GC Services
El Paso, TX
07.2018 - 05.2022
- Helped large volume of customers with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Provider Assistant
APC Homemaker Services
El Paso, TX
02.2016 - 03.2018
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Transported clients for medical and personal outings.
- Assisted with nightly home dialysis treatments
Community Support Staff
Destiny Supports Inc
Garden City , KS
02.2010 - 02.2016
- Educated clients with monthly budgeting sessions of finances and bill pay, and meal plan.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
High School Diploma -
Garden City Senior High School
Garden City, KS1998
Skills
- Data Entry and Maintenance
- Customer Account Management
- Efficient and Detail-Oriented
- Understanding Customer Needs
Timeline
Customer Service Agent
GC Services
07.2018 - 05.2022
Provider Assistant
APC Homemaker Services
02.2016 - 03.2018
Community Support Staff
Destiny Supports Inc
02.2010 - 02.2016
High School Diploma -
Garden City Senior High School
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