Eneida Lifo
Beverly
Summary
Dynamic professional with a proven track record in customer service and sales expertise, notably at Ira Toyota of Danvers. Excelled in building customer relationships, achieving sales goals, and driving customer retention through personalized solutions. Skilled in teamwork and problem-solving, adept at fostering collaboration and resolving conflicts to enhance business growth.
Overview
6
6
years of professional experience
Work History
Sales Associate
Ira Toyota of Danvers
07.2020 - 04.2024
- Built relationships with customers to encourage repeat business.
- Helped customers find the right vehicle and checked dealership inventory.
- Engaged with customers to build rapport and loyalty.
- Boosted revenue through effective negotiation tactics and upselling strategies during client interactions.
- Developed customized solutions for clients based on their specific needs, driving customer retention and loyalty.
- Delivered exceptional customer service, addressing concerns promptly and ensuring positive experiences for all clients.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Communicated product quality and market comparisons by creating sales presentations.
Receiving Associate
Burlington Coat Factoy
10.2018 - 01.2021
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Diet Aide
The Brentwood Group
05.2019 - 09.2020
- Maintained positive relationships with healthcare staff, fostering a team-oriented approach towards patient care.
- Ensured timely delivery of meals to patients, adhering to strict schedules for optimal nutrition intake.
- Played a key role in special event catering, coordinating menu planning and execution for seamless dining experiences.
- Followed all food safety regulations while preparing meals for patients.
Education
Bachelor in Material Engineering - Material Engineering
Polytechnic Mechanical Engineering
Tirana, Albania05-2008
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Flexible schedule
- Scheduling and planning
- Teamwork and cooperation
- Marketing strategies
- Conflict resolution
- US Driver's license
- Sales expertise
- Attention to detail
- Professionalism
Languages
Albanian
Native or Bilingual
Spanish
Elementary
Italian
Elementary
Timeline
Sales Associate
Ira Toyota of Danvers
07.2020 - 04.2024
Diet Aide
The Brentwood Group
05.2019 - 09.2020
Receiving Associate
Burlington Coat Factoy
10.2018 - 01.2021
Bachelor in Material Engineering - Material Engineering
Polytechnic Mechanical Engineering
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