Engelbert Andrade

• Replaced damaged, missing, or defective parts with new and refurbished components.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
• Collaborated with other technicians for efficient problem-solving in challenging repair situations.

As a General Service Technician, I performed regular maintenance such as tires, alignments, and oil changes. I also performed engine repair, suspension repair, and any sort of drivetrain repair.

• Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
• Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

As an Automotive Technician, I performed repairs on any and all vehicles. For example any Vehicle Pumps/pulleys, sensors, suspension, drivetrain, and engine work. I Completed diagnostics on all types of vehicles and worked under an ASE-certified master mechanic for the 4 years that I was employed with EZ Automotive.