Summary
Overview
Work History
Education
Skills
Timeline
Generic
Enger Cadow

Enger Cadow

Ponchatoula,LA

Summary

Motivated and Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

21
21
years of professional experience

Work History

Manager

Hertz Car Rental
Kenner, United States
01.2014 - 12.2023
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Asset protection, assigning customer with last minute details before exiting.
  • Controlling the flow of incoming vehicles, inventory management, and correctly logging fleet.
  • Greeting and providing outstanding customer service, processing of loyalty members.
  • Running and evaluating reports to determine the needs of business.

Manager

GENERAL NUTRITION CENTER
Kenner, United States
07.2002 - 09.2011
  • Greet customers and ascertain what each wants or needs.
  • Describe merchandise and explain use, and care of merchandise to customer.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing,training, and performance evaluations to develop and control sales and service programs.
  • Hire, train, and evaluate personnel in sales or marketing establishments,promoting or firing workers when appropriate.
  • Enforce safety, health, and security rules.
  • Assign employees to specific duties.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees work schedules and time cards.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Education

Associate of Applied Science - Surgical Technology

Herzing University
Kenner, LA
05.2013

Skills

  • Operations Management
  • Staff Development
  • Workforce Management
  • Team Leadership
  • Verbal and Written Communication
  • Budget Control
  • Schedule Preparation
  • Complex Problem-Solving

Timeline

Manager

Hertz Car Rental
01.2014 - 12.2023

Manager

GENERAL NUTRITION CENTER
07.2002 - 09.2011

Associate of Applied Science - Surgical Technology

Herzing University

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Enger Cadow