Associate Governmental Program Analyst versed in communicating and collaborating across all organizational levels. Successful at updating workflow processes and procedures to accommodate grant money and collaborating with teams to initiate, create and analyze program efficiency.
Overview
25
25
years of professional experience
Work History
Associate Governmental Program Analyst
State of California, Department of Social Services
02.2020 - Current
Act as a technical expert on California's qualitative case review for child welfare
Responsible for monitoring the performance of a portfolio of 6-7 large and complex counties relative to their ability to improve their Child Welfare System as measured by state and federal outcomes
Guide the county in conducting assessments and improvement activities such as stakeholder meetings and focus groups
In addition, assists with supporting program operations for children and youth
Analyze the most complex proposed state and federal and proposed legislation affecting the Child Welfare System
Review drafts, reports, letters, and correspondence relating to a variety of complex program issues, policy determinations
Coordinate stakeholder interactions, develop/maintain professional relationships with local stakeholders and facilitate meetings that create stakeholder engagement with various agencies related to Children and Family Services, including coordinating with local officials to resolve operational challenges
Perform child welfare work such as overseeing standards for health care services, reviewing facilities to established best practices to eliminate child abuse and neglect, creating an environment to foster child and adolescent development, or ensuring the safety and wellbeing of children
Provide information on issue such as complex cases needing review, program risks and strengths, case management and discharge trends and/or other issues with the goal of improving operations and the wellbeing and safety of children
Communicate orally or in writing to perform tasks such as conducting interviews, negotiating issues, delivering presentations, and/or preparing reports.
Eligibility worker
County of Los Angeles Department of Public Social Services
03.2006 - 02.2020
Reviewed and analyzed data including financial data to determine eligibility for public assistance programs
Analyzed earnings reports from government agencies including the employment development department
Provided guidance to internal/external stakeholders on multi-faceted cases
Authorized funds for special needs
Conducted client interviews to validate eligibility information
Referred clients to other agencies for support on an as needed basis
Conducted transfer and placement decisions on eligibility cases, following policy and procedures
Utilized excellent customer service skills to advise participants if sanctions for non-compliance with the terms and conditions of benefits
Searched various income and eligibility related computer databases to ascertain whether applicants are receiving income from other sources
Organized, monitored and prioritized assigned cases to ensure required case records and documents are properly filed.
Bookkeeper
Don Kott Chrysler and Jeep
07.2003 - 02.2006
Maintained company records through computerized system
Purchased supplies and equipment as authorized by management
Issued financial statements and customer invoices
Completed sales contracts.
Certified Bronze Sales Representative
Felix Chevrolet
06.1999 - 06.2003
Executed the delivery of excellent customer service to facilitate additional sales
Cultivated and fostered relationships with clients
Achieved sales of 20-25 vehicles per month
Offered expert guidance with district sales events.
Education
Master of Business Administration -
Keller Graduate School of Management
Long Beach, California
01.2012
Bachelor of Arts – Business Administration – Sales/Marketing -
DeVry University
Sherman Oaks, California
01.2008
Skills
Qualitative data analysis
Effective communication skills
Policy analysis
Knowledge of agency programs
Timeline
Associate Governmental Program Analyst
State of California, Department of Social Services
02.2020 - Current
Eligibility worker
County of Los Angeles Department of Public Social Services
03.2006 - 02.2020
Bookkeeper
Don Kott Chrysler and Jeep
07.2003 - 02.2006
Certified Bronze Sales Representative
Felix Chevrolet
06.1999 - 06.2003
Master of Business Administration -
Keller Graduate School of Management
Bachelor of Arts – Business Administration – Sales/Marketing -
Associate Governmental Program Analyst at State of California, Department of Social ServicesAssociate Governmental Program Analyst at State of California, Department of Social Services
Program Technician II/Case Records Technician at State of California, Department of Social ServicesProgram Technician II/Case Records Technician at State of California, Department of Social Services
Associate Governmental Program Analyst at CA Department of Fish and WildlifeAssociate Governmental Program Analyst at CA Department of Fish and Wildlife