Enlly Krzalic

Aurora,CO

Overview

years of professional experience

Work History

Sales Associate Manager

Galaxy Pro Painting

Aurora , CO

04.2021 - 05.2024

Identify potential client engagements
Guided customers in choosing appropriate products and design options
Maintained records of all construction activities including materials used, labor costs.
Successfully negotiated sales deals with potential customers
Cultivate strong client relationships
Ensured financial boundaries were maintained during project execution
Followed up with clients after completion of work to ensure satisfaction.
Evaluate customer needs and introduce them to suitable products and services

Server/Certified Server Trainer

Village Inn Pancake House

Aurora, CO

10.2017 - 07.2022

Assisted in training new servers.
Conducted hands-on workshops to demonstrate server features and functions to trainees.
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Handled money transactions accurately while following company procedures for handling cash payments.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Provided exceptional service to high volume of daily customers.
Greeted customers, answered questions and recommended specials to increase profits.

Server /Host

Jim N Nicks Bar-B-Q

Aurora , CO

01.2015 - 01.2021

Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained records of transactions made during shift as required by law or company policy.
Accurately recorded orders on cash register and point-of-sale system.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products.
Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Stayed informed about daily specials, new menu items, promotions.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Responded efficiently to guest inquiries and complaints in a professional manner.
Monitored dining room for cleanliness and proper set-up at all times.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Greeted customers, answered questions and recommended specials to increase profits.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cleaned tables and chairs to prepare dining area for next customers.
Trained new employees on restaurant procedures and plating techniques.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Education

High School Diploma -

Overland High School