Passionate about the justice system and international security policy. Excited about cybersecurity advancements and their global impact. Eager to apply skills in support of national security missions and contribute to the formulation of impactful public policies through policy advisory and development roles.
Overview
6
6
years of professional experience
Work History
Loss Prevention Investigator
SIX FLAGS FIESTA TEXAS
08.2021 - 06.2023
Enhanced store security by implementing comprehensive loss prevention strategies and procedures.
Conducted thorough investigations for suspected thefts, leading to increased recovery of stolen merchandise.
Assisted management in reviewing and updating loss prevention policies as needed to maintain effectiveness.
Demonstrated adaptability by staying current on industry trends related to loss prevention, applying new techniques as necessary.
Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
Audited 20 stores on weekly basis to identify deficiencies and identified potential causes
Lead Student Worker
AA & CC ST. MARY'S UNIVERSITY
08.2019 - 08.2021
Improved campus event organization through efficient scheduling and coordination of student worker responsibilities.
Streamlined office operations by implementing new procedures and training student workers accordingly.
Established strong relationships with faculty and staff to facilitate seamless communication between departments.
Coordinated volunteer opportunities for students, promoting community engagement and service learning experiences.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Elevated campus engagement and event exposure by effectively managing Social Media Account for two years, achieving annual increase of 100 followers and significantly enhancing online presence.
Screening Officer
SIX FLAGS FIESTA TEXAS
05.2017 - 08.2019
Utilized advanced technology such as X-ray machines and metal detectors during screening processes, detecting potential hazards.
Participated in regular drills and exercises designed to bolster preparedness in emergency situations, enhancing overall response capabilities.
Provided exceptional customer service by addressing passenger concerns professionally while maintaining focus on their safety at all times.
Attended daily briefings with supervisors to discuss issues with security screening processes.
Worked closely with law enforcement agencies, sharing information about potential threats or suspicious activity as necessary.
Education
Master of Science - Terrorism & Homeland Security Policy
American University
Washington, DC
05.2025
Master of Science - Cyber Police And Management
American University
Washington, DC
05.2025
Bachelor of Arts - Criminal Justice
St. Mary's University
San Antonio, TX
05.2023
Skills
Video Surveillance Proficiency
CCTV Systems
Risk Assessment
Investigative Interviewing
Emergency Response Planning
Critical Thinking
Data Analysis
Intelligence Gathering
Microsoft Office
Behaviors Analysis
References
MARY GAVIN SMITH, CITY OF FALLS CHURCH POLICE CHIEF & AMERICAN UNIVERSITY PROFESSOR: mgavin@fallschurchva.gov
ELIZABETH ANN CASTRO, DEPARTMENT OF DEFENSE ADMINISTRATIVE OFFICER, OFFICE OF MILITARY COMMUNITY AND FAMILY POLICY: elizabeth.a.castro10.civ@mail.mil
STEPHANIE CASTILLO, PUBLIC SAFETY MANAGERIAL, SECURITY, LOSS PREVENTION & LOST AND FOUND: scastillo@sftp.com
Languages
Spanish
Native or Bilingual
Timeline
Loss Prevention Investigator
SIX FLAGS FIESTA TEXAS
08.2021 - 06.2023
Lead Student Worker
AA & CC ST. MARY'S UNIVERSITY
08.2019 - 08.2021
Screening Officer
SIX FLAGS FIESTA TEXAS
05.2017 - 08.2019
Master of Science - Terrorism & Homeland Security Policy
American University
Master of Science - Cyber Police And Management
American University
Bachelor of Arts - Criminal Justice
St. Mary's University
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