Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

ENRIQUE CESPEDES

Sayerville,USA

Summary

Experienced with managing client intake processes and ensuring accurate documentation. Utilizes excellent communication skills to gather and relay essential information. Knowledge of legal procedures and strong organizational skills to support case management.

Overview

2
2
years of professional experience

Work History

Intake Specialist

Central Jersey Legal Services
03.2025 - 06.2025
  • Conducted thorough interviews with clients to asses eligibility for legal aid.
  • Liaison between client and legal representatives.
  • Monitored case progress, ensuring compliance with legal protocols and timelines for service delivery.
  • Displayed empathy towards clients undergoing difficult times.
  • Adapted quickly to new programs utilized within the firm for any clerical duties.
  • Incredible attention to detail when recording client information during intake interviews.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.
  • Assistance with any other clerical role in office(secretarial, receptionist, translator, legal witness, etc...).

Benefits Coordinator

NEW IMAGE DENTAL
11.2023 - Current
  • Liaise with patients, colleagues, and benefit providers, for utmost efficiency in communication.
  • Negotiate with insurance providers and vendors, to calculate the best possible rates for patients.
  • Daily checks of every incoming patients insurance.
  • Responsible for resolving issues related to benefits swiftly and professionally, allowing for a seamless work flow.
  • Safeguard and manage confidentiality of sensitive patient files.
  • Provide first point of contact when clients enter the office with professional and courteous engagement.
  • Manage and redirect up to 100 calls per day to the appropriate department.

Education

High School Diploma -

Linden High School
Linden, NJ
06.2021

Skills

  • Cash handling

  • Dentrix

  • Customer Service

  • Highly skilled in Excel

  • Verbal and written communication

  • Benefits explanation

  • Teamwork and collaboration

  • Attention to detail

  • Problem-solving abilities

  • Adaptability and flexibility

LANGUAGES

Bilingual English and Spanish

Timeline

Intake Specialist

Central Jersey Legal Services
03.2025 - 06.2025

Benefits Coordinator

NEW IMAGE DENTAL
11.2023 - Current

High School Diploma -

Linden High School

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