Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Enrique Flores

Bronx,United States

Summary

Experienced cashier with a strong skillset in cash management, merchandise organization, and customer assistance. Exceptional oral and written communication skills, strong listening abilities, and effective time management. Meticulous attention to detail and superior work ethic ensure consistent accuracy in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Excel as a communicator and team player, always eager to learn new processes that contribute to organizational success. Solid background in operating cash registers, stocking merchandise, and delivering excellent customer service. Hardworking, reliable, highly organized, proactive, and punctual. Thrive in team settings. Professional culinary trainer with strong background in kitchen operations and instructional techniques. Demonstrates collaborative approach and consistently adapts to changing needs. Skilled in culinary techniques, food safety, menu planning, and team leadership. Recognized for delivering impactful training programs and fostering productive kitchen environment.

Overview

4
4
years of professional experience

Work History

Geek Squad Agent (Retail Store)

Best Buy
01.2025 - Current
  • Diagnose and repair computers, mobile devices, and other consumer electronics.
  • Provide hardware and software troubleshooting (e.g., malware removal, operating system reinstalls).
  • Perform installations and configurations, such as setting up new devices or software.
  • interact with customers to understand their technical issues.
  • Offer clear explanations and recommend solutions in non-technical terms.
  • Build trust through professionalism, empathy, and product knowledge.
  • Recommend warranty services, protection plans, and upgrades based on customer needs.
  • Educate customers about new technology, software options, and service offerings.
  • collaborate with fellow Geek Squad Agents and Best Buy team members.
  • May assist with training new agents or junior team members.

Cook Trainer

Shake Shack
12.2023 - 12.2025
  • Cooked same meals over and over during shifts with exact quality results.
  • Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
  • Trained cooks to maintain clean, organized and sanitary workstations.
  • Promoted a safe work environment by enforcing proper use of tools, equipment, and adherence to established safety protocols.
  • Being a trainer at Shake Shack is a role that combines leadership, mentorship, and hands-on expertise. Trainers are crucial for maintaining quality and consistency in both food and customer service.
  • Maintained a clean and sanitary work environment through diligent attention to workspace cleanliness and hygiene practices.
  • Monitored and managed kitchen staff during busy rush periods to maintain service levels.
  • Mentored junior cooks, providing constructive feedback to enhance skill development and overall performance.

Cashier

CTown Supermarkets
02.2022 - 08.2022
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Lifted materials of varied weights on regular basis.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Replenished items to maintain stock availability.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Modern Market
10.2021 - 02.2022
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

The City College of New York
05-2025

High School Diploma -

Pelham Preparatory Academy
06.2021

Skills

    Cash Handling

    Customer Service

    Staff Supervision

    Product Scanning

    Product Location

    Payment Processing

    Cash Register Operations

    Merchandise Packaging

    Inventory Stocking

  • Troubleshooting

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Geek Squad Agent (Retail Store)

Best Buy
01.2025 - Current

Cook Trainer

Shake Shack
12.2023 - 12.2025

Cashier

CTown Supermarkets
02.2022 - 08.2022

Cashier

Modern Market
10.2021 - 02.2022

High School Diploma -

Pelham Preparatory Academy

The City College of New York
Enrique Flores