Enrique Garza
Henderson,NV
Summary
Accomplished Senior Sales Executive with over 20 years in strategic sales and team management. Demonstrated ability to exceed sales targets by 2-3% monthly while building high-performing teams. Committed to delivering exceptional customer service and developing innovative sales strategies that foster long-term client relationships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Marriott Vacations Worldwide
Palm Desert, California
02.2024 - 01.2025
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Boosted lead conversion rates by conducting needs assessments and identifying upselling and cross-selling opportunities.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Enhanced customer satisfaction through attentive service by addressing concerns promptly and offering tailored solutions.
- Facilitated positive customer interactions by actively engaging with clients and addressing their needs.
- Nurtured long-term customer relationships through regular check-ins and informing customers of relevant updates and promotions.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
Sales Representative
Wyndham Resorts
Indio, California
08.2023 - 01.2024
- Engaged with 5-7 existing customers and prospects each day to assess business needs and propose solutions.
- Managed customer accounts, ensuring satisfaction and fostering repeat business.
- Negotiated contracts with clients, cultivating relationships with key personnel to support long-term partnerships.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed comprehensive understanding of products, services, and competitors to strengthen sales presentations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
Department Manager
Nordstrom
Las Vegas, Nevada
06.2013 - 06.2023
- In charge of two departments exceeding $10.8M in annual retail sales
- Consistently drove and exceeded Nordstrom retail sales and store Reward card goals
- Increased key sales performance indicators by 5%-10% over 90 days and sustained growth for 18 months.
- Increased customer loyalty through education-based marketing, which resulted in team exceeding district-wide company goals by over 20%
- Recruited, hired, trained, empowered, promoted & retained over 20 associates and managers. Established connectivity between management team and sales associates
- Developed and implemented strategies to enhance sales results through business analysis and action planning.
- Built high-performing sales team by motivating associates to consistently engage in effective selling behaviors through coaching and recognition.
- Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
- Developed comprehensive sales forecasts based on historical data analysis which allowed for better planning of inventory levels and seasonal adjustments.
- Managed two men's clothing departments
Sales and Marketing Manager
Westgate Painted Mountain Golf Resort
Mesa, AZ
07.2022 - 05.2023
- Delivered polished, benefit-oriented presentations that contributed to significant revenue growth across multiple sales channels.
- Executed and expanded business channel partnerships and program initiatives, achieving a 20% increase in reach and engagement.
- Managed 5 sales promotions and marketing strategies on major social media sites.
- Analyzed sales and marketing data for improved strategies.
- Established trust with prospective owner and Owners throughout the entire sales process to build ongoing rapport.
- Discovered needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize information to customize sales presentation.
- Articulated features, advantages, and benefits of products to align with prospective owners' current and future vacation needs.
- Completed and closed sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Education
Bachelor of Science - Marketing /Business
Chapman University
Orange, CA01-1995
High School Diploma -
Saddleback High School
Santa Ana, CA05-1981
Skills
Trend forecasting,Business strategies, JD Edwards,Management, Quality control,Business analysis, Inventory,Budget, Inventory, Purchasing,Adobe Photoshop Adobe Illustrator,Tree (accounting Software),(Manufacturing Software),JD Edwards Apparel Magic,Access (Data Database) Crystal Reports,Microsoft Word,Payroll,Retail sales, Word, Team Building,Scheduling, Inventory Management,Inventory, Training, Operations
- Consultative selling
- Lead conversion
- Customer engagement
- Sales reporting
Additional Information
- Activities and Honors ,
- President: JA Junior Achievement Los Angeles Chamber of Commerce.
- 4 meritorious medals
Certification
Licensed CA. Real Estate
Licensed AZ. Realtor
Certifications
05-2022
Skills
5,5,5,5,5,5,5,5,5,5,5,5,5,5,5
Personal Information
Timeline
Inside Sales Representative
Marriott Vacations Worldwide
02.2024 - 01.2025
Sales Representative
Wyndham Resorts
08.2023 - 01.2024
Sales and Marketing Manager
Westgate Painted Mountain Golf Resort
07.2022 - 05.2023
Department Manager
Nordstrom
06.2013 - 06.2023
Bachelor of Science - Marketing /Business
Chapman University
High School Diploma -
Saddleback High School