Summary
Overview
Work History
Education
Skills
Timeline
Generic

ENRIQUE REYES

Grand Haven

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Server

Village Baker
11.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

FOOD EXPEDITOR

Village Baker
04.2021 - Current
  • Trained new expeditors and food runners according to company policies and standards.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Established rapport with customers by providing friendly and attentive service.

Education

High School -

Grand Haven High School
Grand Haven, MI

Bachelor of Science - Cyber Security

Grand Valley State University
Allendale, MI
01-2028

Skills

  • Health and safety compliance
  • Dining establishment oversight
  • Adherence to quality standards
  • Strategic issue resolution
  • Text analysis proficiency
  • Managing disciplinary actions
  • Adherence to safety protocols
  • Quality control management
  • Operational Efficiency
  • Customer Service
  • Guest engagement
  • Exceptional customer service
  • Strong work ethic
  • Cash handling
  • Python

Timeline

Server

Village Baker
11.2024 - Current

FOOD EXPEDITOR

Village Baker
04.2021 - Current

High School -

Grand Haven High School

Bachelor of Science - Cyber Security

Grand Valley State University

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