Eny Ibiok
Houston,TX
Summary
Highly knowledgeable health data analyst with wealth of healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Technical Integration Specialist
Otsuka Pharmaceuticals
05.2022 - Current
- Maintained existing applications and designed and delivered new applications.
- Worked closely with clients to establish specifications and system designs.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
- Managed visual analytic business specification activities with input from cross functional study teams to determine study level dashboards to be utilized for monitoring/oversight during the study.
- · Lead development & implementation of ePlatform components to ensure efficient performance of the integrated platform.
- · Lead communication pathways for new and established integration data streams in collaboration with internal and external stakeholders.
- · Was the Liaison with internal and external project teams to manage the integration of new ePlatform components and associated training.
- · Managed weekly integration meetings to review integrated vendor timelines and processes to ensure seamless execution of technology.
- · Reported on vendor progress, delays or challenges to define mitigation strategies with the project team.
- · Performed Oversight of the study and the build of integrated technologies through successful deployment to ensure that study build supports protocol specifications.
- · Performed Oversight of integration document completion to include delivery of specifications.
- · Participated in the development and execution of User Acceptance Testing (UAT) plan for assigned study to ensure technology integration is in alignment with the study protocol.
- · was the Key contact for in internal/external audits and findings related to technology integration
Health Data Analyst
Moda Health
10.2021 - 04.2022
- Created and maintained version description documents and worked with version control library.
- Implemented change control, configuration status accounting and configuration audits.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Developed diagrams to describe and lay out logical operational steps.
- Resolved problems, improved operations and provided exceptional service.
- Created plans and communicated deadlines to complete projects on time.
- Performed HEDIS abstraction for data conversion into codes
Health Data Analyst
Credible Behavioral Health Inc
03.2021 - 09.2021
- Kept CM work aligned with project's configuration management plan.
- Created and maintained version description documents and worked with version control library.
- Implemented change control, configuration status accounting and configuration audits.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Improved operations through consistent hard work and dedication.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Configured tool to better capture data during HEDIS abstraction
Health Data Analyst
Vaco Houston
07.2019 - 10.2020
- Investigated and addressed HL7 and system interface issues to enhance usability and improve functionality across disparate systems
- Corrected any data entry error to prevent later issues such as duplication or data corruption
- Created and improved intelligence resources to facilitate consistent documentation outcomes
- Produced monthly Charge Description Master updates for integrated delivery network
- Identified LOINC error codes in HL7 reports
- Correlated HCPCS codes to NDC product codes
- Correlated ICD-10 codes to SNOMED nomenclature
- Worked with third parties to resolve RX claims data
- Used HEDIS to review full story and extract information from clinical reports
- Produced biweekly Unknown Charge Code reports and interface error reports using advanced Excel spreadsheet functions
- Orchestrated smooth and effective flow of interface data to support Coders users in coding and billing process
- Reviewed and updated Quarterly Drug Formularies
- Investigated and addressed interface error system issues to enhance usability and improve cross functionality
- Updated organizational and joint venture crosswalk correlation subsystems to improve and streamline clinical, pharmaceutical, and business data collection and accurate data mapping from disparate systems
- Created various Excel documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources
- Recommended data standardization and usage to ensure data integrity
- Documented business workflows for stakeholder review
- Created Reports and Dashboards using Power BI
- Built and maintained charge code databases for Joint Venture Partners
- Applied pricing and mark ups to charge codes aligned with each Joint Venture Partner
- Maintained Joint drug formularies for each Joint Venture
- Updated database for CMS ICD-10, CPT, HCPCS annual updates
- Performed monthly Auditing on charges coded and billed for by coding and billing department
- Communicated and Coordinated with joint venture teams to resolve any issue that arose from interfaces during data transfer
- Investigated and resolved clinical input errors hindering accurate data to ensure correct billing and foster satisfaction with business partners
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
- Developed and executed targeted relationship and account development strategy
- Use of SQL and Excel for analysis and reports
- Evaluated quality problems and initiated protocol to identify and resolve issues
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Maintained accuracy, completeness and security for medical records and health information.
- Updated pharmacy formulary every quarter
- Verified medicare claims data.
UBT-LMP Project Management Co-lead/Sponsorship Coordinator
Kaiser Permanente
11.2016 - 07.2019
- Raised 3 teams to LMP level 5. And maintain 4 teams at level 5 for 2 years until end of contract
- Worked with third parties to resolve RX claims data
- Tracked and updated each Rx Teams progress in proposed goals met
- Reviewed performance benchmarks and established metrics for future tracking
- Cross referenced NDC codes to HCPCS for medicare Part D claims.
- Applied SNOMED codes to ICD-10 codes where missing
- Performed HEDIS abstraction from
- Reviewed CPT codes for claim errors
- Used SQL and Excel to work with data
- Utilized effective mapping skills to holistically examine business processes and identify improvement opportunities
- Monitored tasks of employees to assess information processing and performance to gauge business functions and inefficiencies
- Investigated and addressed system issues to enhance usability and improve functionality
- Assessed business needs and problem areas to create focused solutions like increasing JD Power score
- Developed flowcharts and diagrams to describe and lay out logical operational steps
- Gathered and defined customer requirements to develop well-organized project plans based on clear specifications
- Created dashboards for presentation using Tableau to upper management for decision making
- Identified new targets, developed new business opportunities and presented product lines to customers
- Collaborated with managers to provide client feedback and recommend operational changes to meet emerging trends
- Used consultative sales approach to understand patient needs and recommend relevant offerings
- Provided observations, took measurements and performed tests at various stages according to quality control plan
- Investigated and resolved patient complaints to foster satisfaction
- Performed monthly ROI reports for pharmacy departments
- Performed monthly evaluations of competitor pharmacy actions, legislative changes and collective bargaining results in order to make sound decisions about future company benefits and compensation
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Drove operational improvements which resulted in savings and improved profit margins
- Participated in medications ordering and logistic process
Technician
WellStar Health System
10.2013 - 11.2016
- Updated Formulary and NDC database quarterly
- Worked with LOINC codes on laboratory data
- Identified and documented project constraints, assumptions, business impacts, risks and scope exclusions
- Documented business workflow for stakeholder review
- Identified and documented detailed business rules and use cases based on requirements analysis
- Improved data collection through implementation of organizational subsystems
- Coordinated statistical data analysis, design, and information flow
- Participated in requirements meetings and data mapping sessions to understand business needs
- Reviewed files, records and other documents to obtain business information and key data in order to respond to development requests
- Created workflow diagrams and Gantt charts to clearly demonstrate project processes and timeline
- Maintained drug inventory levels by ordering necessary medications and supplies
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Used reference material to facilitate accuracy, clarity and completeness of reports.
Suppervisor Clinical Business Unit
Xerox Healthcare Services/Caremark
09.2012 - 08.2013
- Provided business operational support for high-volume client in set 72 hour turn around time
- Worked with ICD-10 , NDC, CPT, HCPCS, SNOMED codes to resolve billing and coding issues
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes
- Performed Medication Therapy Management with third party payers, pharmacists, and patients
- Planned and executed events and training programs, producing 3 times goal of qualified leads
- Mapped process activities to identify shortfalls and identify options to rectify operational inefficiencies
- Evaluated consistency and importance of different BI data against needs to determine optimal courses of action
- Mapped current business and operational processes and offered recommendations for improvement
- Worked on Pharmacy billing and coding data-sets for claim processes to minimize billing errors
- Worked on Rx billing and coding datasets to minimize errors
- Fixed code errors using As400
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Developed team communications and strategy information for weekly meetings
Education
Graduate Certificate - Project Management
UC Berkeley
Berkeley, CA2019
Graduate Certificate - Health Informatics
UTHealth School of Biomedical Informatics
Houston, TX2015
MBA - Healthcare Management
Davenport University
Grand Rapids, MI2015
Skills
- Self-Motivated
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
- Critical Thinking
- Decision Making
- Metrics analysis
- Workflow processes
- Information system expertise
- Clinical process knowledge
- Quality assurance
- HEDIS
- SQL
- Methodology implementation
- HCPCS, CPT, SNOMED, LOINC
Certification
AHIMA CPHI - Certified Professional In Health Informatics.
Certified Pharmacy Technician (CPhT) PTCB
Skillset Updates
DAT201x: Querying Data with Transact-SQL - Issuing authority - Microsoft
SQL & Database Design A-Z™: Learn MS SQL Server + PostgreSQL - Issuing authority - Udemy
Population Health During A Pandemic: Contact Tracing and Beyond - Issuing authority - University of Houston
Health Data 101 - Issuing authority - Udemy
EdX Verified Certificate for Data Science Orientation - Issuing authority - edX
ONC Workforce Development Program - Health Informatics and Training for Transformation - Issuing authority - Office of the National Coordinator for Health Information Technology
Querying Microsoft SQL Server - Issuing authority - Simplilearn.com
Timeline
Clinical Technical Integration Specialist
Otsuka Pharmaceuticals
05.2022 - Current
Health Data Analyst
Moda Health
10.2021 - 04.2022
Health Data Analyst
Credible Behavioral Health Inc
03.2021 - 09.2021
Health Data Analyst
Vaco Houston
07.2019 - 10.2020
UBT-LMP Project Management Co-lead/Sponsorship Coordinator
Kaiser Permanente
11.2016 - 07.2019
Technician
WellStar Health System
10.2013 - 11.2016
Suppervisor Clinical Business Unit
Xerox Healthcare Services/Caremark
09.2012 - 08.2013
Graduate Certificate - Project Management
UC Berkeley
Graduate Certificate - Health Informatics
UTHealth School of Biomedical Informatics
MBA - Healthcare Management
Davenport University
AHIMA CPHI - Certified Professional In Health Informatics.
Certified Pharmacy Technician (CPhT) PTCB
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