Enyjah Witter
Cherry Hill,NJ
Summary
Offering 4 years of customer/patient interaction experience sonography is a perfect fitting job for me. Through the experience at my current job in the hospital medical record management is a very respectable skill needed for this position that I have. The desire to help people and provide the best service possible will allow me to excel in the role of a medical sonographer. Familiarization of medical terms, time management, and excellent record keeping are all skills that I have been acknowledged for which has great advantages in this role
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registrar
Virtua Hospital
08.2023 - Current
- Streamlined registration processes by implementing efficient online systems and reducing wait times.
- Ensured accurate patient records by diligently maintaining and updating information in the database.
- Collaborated with medical staff to ensure timely treatment for critically ill patients.
- Assisted in the implementation of new electronic health record system, optimizing workflow and data accuracy.
Case Manager
TTEC
08.2022 - 07.2023
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Member Advocate
Qualfon
11.2021 - 04.2022
- Placing accurate orders for medicate holders in a timely manner
- Verifying insurance enrollment and benefits
- Providing customers with proper knowledge on benefit information of products
- Participated in regular team meetings, sharing insights gained from daily interactions with members to benefit overall operations.
Customer Service Representative
Walmart
10.2018 - 05.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
No Degree - Diagnostic Medical Sonography
South College
Atlanta, GA12.2023
Skills
- Referral Coordination
- Case Management
- Patient support
- Records Management
- Health History Documentation
- Medical Records Management
Certification
- Marketing [2020-Present]
- Epic System [2023-Present]
- Google Analytics
Timeline
Registrar
Virtua Hospital
08.2023 - Current
Case Manager
TTEC
08.2022 - 07.2023
Member Advocate
Qualfon
11.2021 - 04.2022
Customer Service Representative
Walmart
10.2018 - 05.2020
No Degree - Diagnostic Medical Sonography
South College