Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
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Phillip Zhu

San Diego,CA

Summary

Dedicated professional with strong customer service skills. Experienced in efficient transaction processing and inventory management, committed to enhancing customer satisfaction and streamlining operations. Authorized to work in the U.S. for any employer

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Nordstrom Rack
San Diego, California
10.2022 - 06.2023
  • Processed customer transactions at checkout stations, ensuring quick and accurate service.
  • Operated cash register and POS system to receive payments, maintaining transaction accuracy.
  • Issued receipts, refunds, credits or change due to customers.
  • Collaborated with front-end staff to improve customer service experience.
  • Processed sales transactions to prevent long customer wait times.

Equipment Manager

Del Norte High School
San Diego, California
09.2021 - 06.2022
  • Oversaw inventory of sports equipment and supplies, ensuring availability for athletic programs.
  • Allocated equipment to users based on specific needs, enhancing program effectiveness.
  • Tracked equipment usage and condition for accountability, supporting maintenance and replacement decisions.
  • Maintained and organized equipment storage areas regularly.

Education

High School Diploma -

University of California, Santa Barbara
Santa Barbara, CA
06-2027

High School Diploma -

San Diego Miramar College
San Diego, CA
06-2025

Skills

  • Cash handling
  • Customer service
  • Sales support
  • Inventory management
  • Equipment maintenance
  • Problem resolution
  • Team collaboration

Languages

Chinese (Mandarin)
Native/ Bilingual

Certification

Food Handler Certificate

Accomplishments

UCSB Scholarship

Timeline

Cashier

Nordstrom Rack
10.2022 - 06.2023

Equipment Manager

Del Norte High School
09.2021 - 06.2022

High School Diploma -

University of California, Santa Barbara

High School Diploma -

San Diego Miramar College
Phillip Zhu