Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eralf Dana

Staten Island,NY

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Organized and dependable candidate at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Front Desk

Total Vascular Care
  • Calling and leaving reminders to patients for their upcoming appointments
  • Scheduling follow up or new visit appointments for patients
  • Processing copayments
  • Assisting patients with questions related to their visit or procedures

Medical Assistant

Total Vascular Care
05.2021 - Current
  • Taking the medical history of the patients (asking for complaints, updating their medications, measuring vitals)
  • Scheduling patients for necessary procedures or surgeries in the hospital/office
  • Medicating patients' ulcers
  • Setting up patients for ultrasound examinations
  • Covid testing patients
  • Setting up Varithena and Sclerotherapy procedures in the office

Education

Accounting

Baruch College, City University of New York

IB Diploma -

Curtis High School
01.2021

Skills

  • Strong work ethic
  • Fast learner
  • Professionalism
  • Clerical Support

Languages

Albanian
Native or Bilingual

Timeline

Medical Assistant

Total Vascular Care
05.2021 - Current

Front Desk

Total Vascular Care

Accounting

Baruch College, City University of New York

IB Diploma -

Curtis High School

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Eralf Dana