Eren Miyasato
Honolulu,HI
Summary
Enthusiastic, outgoing and fashion-savvy employee proficient at building positive relationships with new and existing customers by offering superior customer service.
Overview
6
6
years of professional experience
Work History
Server
Robata JINYA, LBD, JINYA Ramen
12.2022 - 04.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Effectively practiced All-Hands-In-All-Hands-Out code of ethic throughout entire establishment.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Asked customers for feedback, solved problems, provided additional items and checked-in throughout meal.
Food Runner
Hau Tree Lanai At Kaimana Beach Hotel
03.2021 - 08.2022
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Bartender, Server
Panya Bistro
04.2018 - 09.2020
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset 5 tables and 7 bar seats per shift, working efficiently to keep dining room and work areas clean.
- Greeted and maintained relationships with regular customers.
- Monitored guests for intoxication and immediately reported concerns to management.
Server, Bartender
Scratch Kitchen And Meatery
04.2018 - 07.2019
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Managed food resources, memorized orders and keyed-in patron's food orders on POS system in a 60-seat restaurant.
- Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Supervisor, Sales Associate
DIESEL
04.2017 - 04.2018
- Engaged with customers in sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Followed merchandising guidelines to present visually appealing displays.
- Oversaw deposits, processed financial transactions, and maintained inventory.
- Contributed to team success by exceeding team sales goals by 20%.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Monitored security and handled incidents calmly and professionally.
- Shared best practices for sales and customer service with other team members to help improve store’s efficiency.
- Completed all point of sale opening and closing procedures, including counting contents of register.
Education
High School Diploma -
Roosevelt High School
1120 Nehoa Street05.2008
Skills
- Accurate money handling
- Adaptability
- Friendly demeanor
- Engaging personality
- Strong communication and interpersonal skills
- Problem-solving abilities
References
- Alison Matsuo 808-347-4348
Former Manager
Sales Specialist at Dior
Acquainted 13 years
- Brendon Lau 808-864-9075
Personal reference
Owner of Mari's Gardens, Brendon Lau Agriculture
Acquainted 14 years
- Paul Diaz 808-445-3163
Former Manager
Acquainted 5 years
Timeline
Server
Robata JINYA, LBD, JINYA Ramen
12.2022 - 04.2023
Food Runner
Hau Tree Lanai At Kaimana Beach Hotel
03.2021 - 08.2022
Bartender, Server
Panya Bistro
04.2018 - 09.2020
Server, Bartender
Scratch Kitchen And Meatery
04.2018 - 07.2019
Supervisor, Sales Associate
DIESEL
04.2017 - 04.2018
High School Diploma -
Roosevelt High School