Eria Minor
Birmingham,USA
Summary
Self-motivated, certified medical assistant with a background working in fast-paced healthcare environments. Proven expertise includes clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
University of Alabama at Birmingham
Birmingham, AL
09.2023 - Current
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
Patient Care Technician – GYNX Unit
University of Alabama at Birmingham
Birmingham, AL
08.2022 - 09.2023
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Provided emotional support to patients and their families during difficult times.
Patient Encounter Specialist
University of Alabama at Birmingham
Birmingham, AL
07.2021 - 08.2022
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Reviewed prior authorization requests to ensure accuracy and completeness of required information.
Key Holder Supervisor
Bath and Body Works, Limited Brands
Fultondale, AL
03.2019 - 12.2021
- Managed daily operations such as assigning tasks to associates, reviewing time sheets, enforcing rules and regulations.
- Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.
- Generated weekly and monthly reports related to sales performance analysis for management review.
Education
BS - Medical Sociology
University of Alabama at Birmingham
Birmingham, AL08.2025
AAS - Medical Assisting (AAMA)
Wallace State Community College
Hanceville, AL08.2023
Skills
- Patient care
- Team leadership
- Customer service
- Operations management
- Problem-solving
- Time management
- Effective communication
- Clinical documentation
- Laboratory procedures
- Emotional support
Accomplishments
- Who's Who Award
- Honors Graduate
- Phi Theta Kappa Honor Society
Affiliations
- Grace's House Ministry Mentor
- Highlands Kids
- Church of the Highlands First Aid Team
Certification
- CMA (AAMA)
- BLS
Timeline
Certified Medical Assistant
University of Alabama at Birmingham
09.2023 - Current
Patient Care Technician – GYNX Unit
University of Alabama at Birmingham
08.2022 - 09.2023
Patient Encounter Specialist
University of Alabama at Birmingham
07.2021 - 08.2022
Key Holder Supervisor
Bath and Body Works, Limited Brands
03.2019 - 12.2021
BS - Medical Sociology
University of Alabama at Birmingham
AAS - Medical Assisting (AAMA)
Wallace State Community College
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