Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Eribel Castellano

Edgewater,CO

Summary

Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities. Competitive customer service sales representative skillful in building relationships and securing new business. Friendly with superior communication, interpersonal and problem-solving abilities. Bringing several-year history of increasing sales and revenue using consultative techniques. Resourceful Customer Service Sales Representative known for productivity and efficiently completing tasks. Specialize in conflict resolution, client retention, and upselling techniques which enhance customer satisfaction and loyalty. Excel in communication, adaptability, and problem-solving, ensuring smooth transactions and positive customer experiences. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

3
3
years of professional experience

Work History

Customer Service Sales Representative

NOVEDADES UVA
Mexico, Ciudad De Mexico
05.2024 - 08.2024
  • Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
  • Provided accurate information about products and services.
  • Resolved customer service issues in a timely manner.
  • .

Waitress

El jeque
Maracaibo , Zulia
02.2021 - 10.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

High School Diploma -

Dr. Vicente Lecuna
Venezuela
09-2020

Skills

  • Customer Complaint Resolution
  • Incoming Call Management
  • Customer Needs Assessment
  • Account Management
  • Business growth and retention
  • Sales Quota Achievement

Languages

Spanish
Native/ Bilingual
English
Limited

References

References available upon request.

Timeline

Customer Service Sales Representative

NOVEDADES UVA
05.2024 - 08.2024

Waitress

El jeque
02.2021 - 10.2023

High School Diploma -

Dr. Vicente Lecuna
Eribel Castellano