Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic
Eriberta Espinal

Eriberta Espinal

Guttenberg,NJ

Summary

Dynamic Mortgage Loan Officer at Allied Mortgage Capital Corp with expertise in financial analysis and customer service. Proven track record in expediting loan approvals and enhancing client satisfaction through effective communication and negotiation strategies. Skilled in evaluating credit and guiding clients through complex loan products, ensuring informed decision-making. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Shop Owner

MD&S TRUCK REPAIR SERVICES CORP
Fairview, NJ
01.2008 - 11.2025
  • Managed daily operations of truck repair services for diverse clientele.
  • Supervised staff to ensure efficient workflow and high service quality.
  • Coordinated inventory management for parts and supplies in repair shop.
  • Developed customer relationships to enhance service satisfaction and retention.
  • Implemented safety protocols to maintain a secure working environment.
  • Trained new employees on operational procedures and customer service standards.
  • Handled customer inquiries, complaints, and returns professionally.
  • Trained employees according to specifics of role and company values.
  • Created a customer loyalty program to reward repeat customers.
  • Performed regular maintenance checks on equipment used in the shop.
  • Estimated costs of vehicle repair.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Maintained inventory levels by ordering stock as needed.
  • Coordinated deliveries of goods from suppliers in a timely manner.
  • Managed employee schedules and assigned tasks and responsibilities to employees.
  • Reviewed financial statements regularly to assess profitability of operations.
  • Analyzed sales data to identify opportunities for growth.

Owner/Operator Truck Driver

BSM TRANSPORT LLC
Guttenberg, NJ
02.2001 - 09.2025
  • Operated long-haul trucks to transport goods across regional routes.
  • Maintained accurate logs of driving hours and vehicle inspections.
  • Operated commercial truck to transport goods and materials over long distances.
  • Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
  • Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
  • Provided customer service by responding to inquiries in person or via telephone and email.
  • Obtained signatures needed to complete and process paperwork.

Mortgage Loan Officer

Allied Mortgage Capital Corp
7214 Bergenline Ave North Bergen, NJ 07047, NJ
03.2007 - 11.2008
  • Evaluated client financial information to determine loan eligibility.
  • Assisted clients in completing mortgage applications and required documentation.
  • Explained loan products and terms to clients for informed decision-making.
  • Collaborated with underwriters to expedite loan approval processes.

Cashier

DSW Shoes
60 NJ-17, Paramus, NJ 07652, NJ
01.2001 - 10.2005
  • Operated cash register efficiently during busy retail hours.
  • Managed customer transactions, ensuring accuracy and speed.
  • Assisted customers with product inquiries and selections.
  • Processed returns and exchanges according to store policy.

Education

Notary Public

State of New Jersey
03-2025

M.D. - Master's Degree in Tax Law

Universidad Tecnologica Centroamericana
Boulevard Kennedy, V-782, 11101 Tegucigalpa, Franc
09-2024

J.D. - Law

Universidad San Miguel Arcangel De Honduras
Villa Nueva, Departamento De Cortes Honduras
01-2024

Skills

  • Customer service
  • Financial analysis
  • Negotiation strategies
  • Document review
  • Loan product sales
  • Credit evaluation

Languages

Spanish
Native/ Bilingual
English
Limited

Certification

  • Certificate in University Teaching (USMAH)
  • MasterClass Tecnología en IA en Finanzas (UNITEC)

Affiliations

  • Volunteer Work: Assisted in community programs supporting immigrants with legal and educational guidance.
  • Academic Involvement: Member of the Tax Law Student Association, participated in research groups and academic forums.
  • Creative Projects: Writing an autobiographical book and developing digital projects focused on legal services.
  • Wellness & Lifestyle: Committed to a healthy lifestyle through walking, yoga, and anti-inflammatory nutrition.
  • Community Engagement: Active participant in church activities and local cultural events.

Timeline

Shop Owner

MD&S TRUCK REPAIR SERVICES CORP
01.2008 - 11.2025

Mortgage Loan Officer

Allied Mortgage Capital Corp
03.2007 - 11.2008

Owner/Operator Truck Driver

BSM TRANSPORT LLC
02.2001 - 09.2025

Cashier

DSW Shoes
01.2001 - 10.2005

Notary Public

State of New Jersey

M.D. - Master's Degree in Tax Law

Universidad Tecnologica Centroamericana

J.D. - Law

Universidad San Miguel Arcangel De Honduras

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