Eric Aubrey
PATON,IOWA
Summary
Dynamic Presell Representative at Pepsi Beverages Company with a goal-oriented mindset, enhancing brand visibility and customer engagement. Expert in customer support and client relationship building, I successfully resolved complaints, boosting customer satisfaction and loyalty. Leveraged sales trend analysis to inform strategic decisions, driving service improvements and operational efficiency.
Professional representative with robust experience and strong commitment to delivering exceptional results. Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Skilled in communication, problem-solving, and customer relations, with focus on achieving impactful outcomes. Valued for proactive approach, integrity, and ability to build lasting professional relationships.
Overview
27
27
years of professional experience
Work History
Presell Representative
Pepsi Beverages Company
Carroll Iowa
03.1999 - Current
- Assisted in product promotions to enhance brand visibility and customer engagement.
- Managed customer inquiries, providing timely solutions to improve service satisfaction.
- Conducted inventory checks to ensure stock availability and accurate record-keeping.
- Collaborated with team members to streamline order processing and delivery efficiency.
- Implemented feedback mechanisms to gather customer insights for service improvement.
- Monitored sales trends, reporting key findings to support strategic decision-making.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Education
Computer Science
Minot State University
Minot, NDHigh School Diploma -
Minot High School
Minot, ND05.1990
Skills
- Customer support
- Goal-oriented mindset
- Customer relations
- Client relationship building
- Client service
Timeline
Presell Representative
Pepsi Beverages Company
03.1999 - Current
High School Diploma -
Minot High School
Computer Science
Minot State University