Verenes Mcbeath
Brown Bottling Group, Inc
Philadelphia,MS
11
years of professional experience
Dynamic Presell Representative at Brown Bottling Group, Inc, recognized for enhancing customer satisfaction through exceptional support and effective client relationship building. Proven ability to streamline inventory processes and train new hires, contributing to improved team performance and operational efficiency. Skilled in data entry and committed to achieving results in fast-paced environments.
Work History
Presell Representative
5 Years 3 Months- Assisted customers in product selection and order placement, ensuring satisfaction and repeat business.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling integrity.
- Collaborated with team members to streamline inventory management processes and reduce discrepancies.
- Provided product knowledge training to new hires, enhancing team performance and customer engagement.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
Stocker
6 Years- Organized and replenished store shelves to ensure product availability and optimal presentation.
- Collaborated with team members to maintain stock accuracy and improve inventory management.
- Implemented efficient restocking procedures, reducing time spent on inventory tasks.
- Trained new staff on best practices for stocking and product placement strategies.
- Monitored expiration dates and rotated stock to minimize waste and enhance freshness.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Led initiatives to optimize shelf space utilization, enhancing customer shopping experience and accessibility.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
Education
GED
Skills
Customer support
Goal-oriented mindset
Customer relations
Data entry proficiency
Client relationship building
Client services
Sales support
Performance improvement
Timeline
Presell Representative
Brown Bottling Group, Inc
05.2021 - CurrentRead More
Stocker
Vowell's Market Place
05.2015 - 05.2021Read More
Philadelphia High School
GED
Read More