Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Rodney Anderson, Jr.

Muskegon

Summary

Dynamic professional with a proven track record at PepsiCo, excelling in customer relations and sales expertise. Leveraged leadership and data entry proficiency to surpass performance targets and enhance company reputation. Skilled in developing successful strategies and fostering client relationships, significantly improving operational efficiency and customer satisfaction.

Overview

9
9
years of professional experience

Work History

PreSell Representative

PepsiCo
05.2023 - Current
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Maintained inventory in assigned accounts by completing product orders and giving credit for out-of date and returnable items.

Head Boys Basketball Coach

Mona Shores High/ Muskegon Catholic Central High
10.2019 - Current
  • Organized fundraising events to support team travel expenses, equipment upgrades, and facility improvements.
  • Developed successful game plans to capitalize on opponent weaknesses and secure victories.
  • Promoted community involvement through youth clinics, charity events, and public speaking engagements as a representative of the school's basketball program.
  • Setup off-season training schedules and conducted training sessions for athletes.

Reset Specialist

PepsiCo
05.2018 - 02.2023
  • Enhanced store efficiency by effectively resetting merchandise layouts according to planograms.
  • Contributed to the development and implementation of new reset strategies, resulting in improved processes and increased efficiency for the department.
  • Supported new staff members in learning reset procedures, contributing to a cohesive team dynamic and consistent results across all stores.
  • Collaborated with store managers to identify specific needs and tailor reset strategies accordingly.

Merchandiser

PepsiCo
07.2016 - 05.2018
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Removed damaged, out-of-date, not-in-set and discontinued items from displays and sales
  • Managed inventory levels with regular monitoring and stock replenishment for optimal product availability.

Education

Diploma - General Studies

Muskegon Catholic Central
Muskegon, MI
06.2009

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiency
  • Client relationship building
  • Sales support
  • Performance improvement
  • Account servicing
  • Sales expertise
  • Up-selling strategies
  • Leadership

Affiliations

Pepsi Walker Safety Committee Member

Pepsi Walker Culture and Inclusion Committee Member

Timeline

PreSell Representative

PepsiCo
05.2023 - Current

Head Boys Basketball Coach

Mona Shores High/ Muskegon Catholic Central High
10.2019 - Current

Reset Specialist

PepsiCo
05.2018 - 02.2023

Merchandiser

PepsiCo
07.2016 - 05.2018

Diploma - General Studies

Muskegon Catholic Central

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Rodney Anderson, Jr.