Eric Barnes
Philadelphia,United States
Summary
Motivated professional with background in Youth Counseling. Experience includes development and implementation of effective counseling programs to promote positive youth development, crisis intervention, and group facilitation skills. Strengths include strong communication skills, ability to connect with diverse populations, and solution-focused approach to tackle complex issues. Previous work led to improved emotional well-being and enhanced life skills among youth.
Overview
5
5
years of professional experience
Work History
Mail Carrier
USPS
Philadelphia, United States
12.2023 - Current
- Delivered mail efficiently across assigned routes, ensuring timely delivery and enhancing customer satisfaction.
- Maintained accurate logs of deliveries and pickups, contributing to improved operational transparency and efficiency.
- Demonstrated strong interpersonal skills to engage with customers, reinforcing community relations and enhancing brand loyalty.
Residential Youth Counselor
Legacy Treatment Services, Resident Safety
Salem, New Jersey
01.2022 - 01.2023
- Evaluate with the living situation to ensure the safety of our youth and workers
- Assist with day to day operations
- Work various county courts on behalf of the juvenile to give update reports
- Enforces mandatory court, probation and treatment appearances
- Interact & assisting kids solve current inner issues (physical and emotional
- Monitored the behavior of youth in residential setting to ensure safety
Team Lead
Wawa
Philadelphia, United States
01.2021 - 01.2022
- Led daily operations, optimizing workflow to achieve substantial improvements in customer service speed and satisfaction.
Shift lead
Honey grow LLC
01.2020 - 02.2021
- Streamlined food preparation processes, reducing service time and improving customer satisfaction ratings during peak hours.
- Implemented new cleaning protocols that improved hygiene standards, resulting in noticeable gains in customer trust and repeat visits.
Team member
Panera
Philadelphia, United States
01.2020 - 12.2020
Skills
- Customer Service
- Problem Solving
- Attention to Detail
- Time Management
- Package handling
- Safety compliance
- Customer service
- Record keeping
- Technology use
- Mail sorting
- Postal regulations
- Sorting mail
- Vehicle loading
- Weather tolerance
- Deliver mail
- Teamwork and collaboration
References
Indiya Johnson, Amazon, Wayzoftheworld@gmail.com, 2158666210
Timeline
Mail Carrier
USPS
12.2023 - Current
Residential Youth Counselor
Legacy Treatment Services, Resident Safety
01.2022 - 01.2023
Team Lead
Wawa
01.2021 - 01.2022
Shift lead
Honey grow LLC
01.2020 - 02.2021
Team member
Panera
01.2020 - 12.2020