Dynamic professional with a strong background in customer service and preventive maintenance. Proven ability to solve problems efficiently while ensuring safety and quality standards. Recognized for delivering exceptional service and maintaining equipment reliability, contributing to overall operational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
R. Jones Enterprises, INC.
San Antonio, Texas
08.2024 - Current
Delivered packages efficiently across designated routes and regions.
Loaded and unloaded packages while maintaining safety standards.
Inspected vehicles for maintenance issues and reported concerns promptly.
Provided excellent customer service during deliveries and interactions.
Navigated routes with relevant map programs and GPS systems.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Ensured timely delivery by following GPS navigation and traffic updates.
Machinist Mate
US NAVY
Norfolk, VA
08.2019 - 08.2024
Conducted routine inspections to ensure equipment safety and reliability.
Followed safety protocols to maintain a secure working environment onboard.
Conducted preventive maintenance operations on a regular basis to keep machinery running smoothly.
Ensured that all work was completed in accordance with established quality standards.
Maintained records of all service activities for documentation purposes.
Read and understood manuals
Participated in training junior machinist mates on safety procedures.
Adhered to OSHA and Hazmat procedures for storing and handling materials.
Carhop
Sonic
San Antonio , TX
10.2017 - 06.2018
Delivered food and beverages to customers in a timely manner.
Operated point-of-sale system for order processing and payments.
Assisted customers by answering questions about menu items and specials.
Delivered food orders to customers in a timely manner with a friendly attitude.
Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
Maintained cleanliness and organization in the work area, ensuring a hygienic environment.
Participated in team meetings to discuss service improvements and customer feedback.
Powertrain Reman Sales Representative and Sales Trainer for FCA Dealerships Parts Departments at Fred Jones Enterprises LLC.Powertrain Reman Sales Representative and Sales Trainer for FCA Dealerships Parts Departments at Fred Jones Enterprises LLC.