Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Eric Encina

San Antonio,TX

Summary

Dynamic professional with a strong background in customer service and preventive maintenance. Proven ability to solve problems efficiently while ensuring safety and quality standards. Recognized for delivering exceptional service and maintaining equipment reliability, contributing to overall operational success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Delivery Driver

R. Jones Enterprises, INC.
San Antonio, Texas
08.2024 - Current
  • Delivered packages efficiently across designated routes and regions.
  • Loaded and unloaded packages while maintaining safety standards.
  • Inspected vehicles for maintenance issues and reported concerns promptly.
  • Provided excellent customer service during deliveries and interactions.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Ensured timely delivery by following GPS navigation and traffic updates.

Machinist Mate

US NAVY
Norfolk, VA
08.2019 - 08.2024
  • Conducted routine inspections to ensure equipment safety and reliability.
  • Followed safety protocols to maintain a secure working environment onboard.
  • Conducted preventive maintenance operations on a regular basis to keep machinery running smoothly.
  • Ensured that all work was completed in accordance with established quality standards.
  • Maintained records of all service activities for documentation purposes.
  • Read and understood manuals
  • Participated in training junior machinist mates on safety procedures.
  • Adhered to OSHA and Hazmat procedures for storing and handling materials.

Carhop

Sonic
San Antonio , TX
10.2017 - 06.2018
  • Delivered food and beverages to customers in a timely manner.
  • Operated point-of-sale system for order processing and payments.
  • Assisted customers by answering questions about menu items and specials.
  • Delivered food orders to customers in a timely manner with a friendly attitude.
  • Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
  • Maintained cleanliness and organization in the work area, ensuring a hygienic environment.
  • Participated in team meetings to discuss service improvements and customer feedback.

Education

Sterile Processing Program -

St. Philip's College
San Antonio, TX
08-2025

High School Diploma -

William Howard Taft H.S.
San Antonio, TX
06-2019

Skills

  • Customer service
  • Preventive maintenance
  • Safety protocols
  • Problem solving
  • Equipment maintenance
  • Quality assurance
  • Technical documentation

Certification

  • CRCST from CBSPD
  • 66 clinical hours

Timeline

Delivery Driver

R. Jones Enterprises, INC.
08.2024 - Current

Machinist Mate

US NAVY
08.2019 - 08.2024

Carhop

Sonic
10.2017 - 06.2018

Sterile Processing Program -

St. Philip's College

High School Diploma -

William Howard Taft H.S.