Eric Floyd
Kittrell,NC
Summary
Highly driven General Manager successful at driving profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive sales increases and meet goals.
Overview
31
31
years of professional experience
1
1
Certification
Work History
General Manager
Jared Galleria Of Jewelry
Durham , NC
2017.05 - Current
- Recruit, hire, and train sales associates in a luxury retail jewelry environment.
- Create a positive working environment, where the team grows in sales, and into roles with more responsibility and rewards.
- Maintain inventory and security thereof.
- Strive to meet multiple layers of goals, and motivate the team to work toward and meet those goals.
Store Manager
Sidney Thomas Jewelers
Raleigh-Durham , NC
2014.11 - 2017.05
- Assembled a great sales team. Increased store sales by 12%.
- Exceeded all sales and profit margin goals.
- Maintained integrity and security of inventory.
Sales Manager
Bailey's Fine Jewelry
Raleigh , NC
2012.02 - 2014.11
- Increase store sales 5% from 2012 to 2013.
- Bought gold and Rolex watches. Responsible for all store sales.
- Attained personal sales while supervising others.
General Manager
National Jewelry and Pawn
Raleigh , NC
2010.04 - 2012.02
- Used experience and relationships to help pawn store owner open a hybrid store, which offered fine jewelry and brand names, along with traditional pawn store items and services.
- Managed both pawn and jewelry operation, and became the highest volume store in the company in the first year of operation.
Store Manager
Carlyle Jewelers
Raleigh , NC
2006.08 - 2010.03
- Increased store sales from $2.6 milliion to $3.3 million.
- Store was down 3% in store sales YOY, and over the final 6 months of the year, increased sale to 20% increase over previous year.
- Increase volume 20% two consecutive years.
Store Manager
Carlyle Jewelers
Durham , NC
1993.01 - 2006.08
- Double store sales in first five years of management.
- Received award for best special events in the company.
- Built strong guest relationships.
Education
Bachelor of Science - Business Administration
East Carolina University
Greenville, NC1990-05
Skills
- Staff Supervision
- Sales
- Employee Scheduling
- Customer Relationship Management
Certification
- Gemological Institute of America, graduate Diamonds and Diamond Grading.
- Jewelers of America, Certified Management Professional, 2005.
Timeline
General Manager
Jared Galleria Of Jewelry
2017.05 - Current
Store Manager
Sidney Thomas Jewelers
2014.11 - 2017.05
Sales Manager
Bailey's Fine Jewelry
2012.02 - 2014.11
General Manager
National Jewelry and Pawn
2010.04 - 2012.02
Store Manager
Carlyle Jewelers
2006.08 - 2010.03
Store Manager
Carlyle Jewelers
1993.01 - 2006.08
Bachelor of Science - Business Administration
East Carolina University
- Gemological Institute of America, graduate Diamonds and Diamond Grading.
- Jewelers of America, Certified Management Professional, 2005.
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