Eric Forde
Tempe,AZ
Summary
Customer-focused hospitality professional with extensive experience in food service and team leadership. Demonstrated success in delivering exceptional service and fostering positive guest experiences. Skilled in managing diverse teams and enhancing customer relations to drive satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Server
Shiv Supper Club
Scottsdale, AZ
03.2025 - Current
- Master 100+ food items, cocktails, and wines with precision
- Upsell guests to meet their expectations according to their preferences.
- Maintain guests' dining experience with quick answers, table upkeep, and course timing.
Server
ThreeThirtyThree
Tempe, AZ
10.2024 - 03.2025
Server
Pyro-comm Systems
Phoenix, AZ
11.2023 - 11.2024
Food Runner
Toca Madera
Scottsdale, AZ
04.2023 - 11.2024
Busser
Ocean 44
Scottsdale, AZ
01.2023 - 04.2023
Server
Blue Sushi Sake Grill
Naperville, IL
08.2021 - 09.2022
Team Member | Shift Manager
Culvers
Aurora, IL
03.2018 - 09.2021
Education
High School Diploma -
Metea Valley High School
Aurora, IL06-2021
Skills
- Point of sale systems
- Food safety
- Wine knowledge
- Menu memorization
- Upselling techniques
- Customer relationship management
- Problem solving
- Teamwork
- Conflict resolution
- Customer service
- Menu knowledge
- Time management
- Team collaboration
- Attention to detail
- Multitasking Abilities
Education and Training
other
Personal Information
Volunteer Work
- Chiriqui, Panama - 2017
- Cochamamba, Bolivia - 2018
- Meru and Makueni, Kenya - 2019
- Kayenta, Arizona, 2021
- Tacna, Peru - 2022 (Staff)
Timeline
Server
Shiv Supper Club
03.2025 - Current
Server
ThreeThirtyThree
10.2024 - 03.2025
Server
Pyro-comm Systems
11.2023 - 11.2024
Food Runner
Toca Madera
04.2023 - 11.2024
Busser
Ocean 44
01.2023 - 04.2023
Server
Blue Sushi Sake Grill
08.2021 - 09.2022
Team Member | Shift Manager
Culvers
03.2018 - 09.2021
High School Diploma -
Metea Valley High School
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