Demonstrated ability to work with and lead teams. Able to work efficiently in a demanding work environment while ensuring that superior customer experience is a key focus. Known for creating impactful digital and social designs to achieve desired outcomes. Extensive experience in community service and leadership as an Eagle Scout. Responsive and eager to learn.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Home Genius Exteriors
11.2024 - 05.2025
Took incoming and outgoing customer calls to set appointments in a timely an efficient manner
Delivered exceptional customer service with a positive attitude.
Merchandising Service Associate
Lowes
05.2021 - 10.2024
Responsible for maintaining standards to ensure in-store customer experience.
-Ensure displays are attractive, organized and easy to navigate
-Ensure adequate supply of items readily available for customer selection
Graphic Design Intern
Beda Beda Growth
06.2021 - 08.2021
Designed ideas to assist in social media
Created team spotlights to highlight the work of each team member
Retail Sales Associate
Boy Scouts of America
08.2017 - 08.2019
Helped young scouts and their families select appropriate uniforms and gear based on age and projects
Stevenson University, Owings Mills, MD, Creating Brands, Type I Letterpress, Used knowledge of existing brands to create new ideas for business and greeting cards., Illuminated Manuscripts, Graphic Design History, Studied history of manuscript design and used that knowledge to create initials with the ornate design., Application Design, Graphic Design, Created design for a new application.
Eagle Scout - BSA 12/1/16
Demonstrated leadership through many different projects