Eric Goldstein
New Hyde Park,NY
Summary
Highly motivated and Results-driven manager with experience in food and beverage management. Adept at managing laborers, prioritizing tasks, supervising staff, and maintaining positive relationships with customers and suppliers. Proven ability to mentor team members, develop process improvements, and achieve business goals. Results-driven manager with experience in food and beverage management. Adept at managing laborers, prioritizing tasks, supervising staff, and maintaining positive relationships with customers and suppliers. Proven ability to mentor team members, develop process improvements, and achieve business goals.
Overview
10
10
years of professional experience
Work History
Manager
Stop & Shop
2020.08 - Current
- Accomplished multiple tasks within established timeframes.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Manger
Fairway Market
2014.10 - 2019.05
- • Onboarded and trained new employees, evaluating their strengths and assigning tasks accordingly.
- • Cross-trained existing employees to increase team agility and performance.
- • Monitored daily activities and mentored team members to maximize performance.
- • Applied customer feedback to develop process improvements and support long-term business needs. • Adjusted job assignments and schedules to keep pace with dynamic business needs and customer demands.
- • Established and updated work schedules to account for changing staff levels and expected workloads.
- • Developed and maintained positive relationships with customers and suppliers through account development.
Education
High School Diploma -
Mineola High School
Garden City Park06.2006
Skills
- Staff management, supervision, and training
- Work planning, prioritization, and workflow management
- MS Office and food and beverage management software
- Scheduling and coordination of tasks and staff
- Time management and performance motivation
- Resolving complaints and providing constructive feedback
- Employee performance management and terminations
Timeline
Manager
Stop & Shop
2020.08 - Current
Manger
Fairway Market
2014.10 - 2019.05
High School Diploma -
Mineola High School