Eric Halling
Minneapolis,MN
Summary
Dynamic professional with a proven track record serving at Gorkha Palace and Aster House, excelling in patron engagement and complex problem-solving. Renowned for delivering exceptional customer service, fostering employee morale, and training staff effectively. Skilled in administration and reporting, with a strong ability to negotiate and resolve conflicts, ensuring a positive experience for both employees and patrons.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Server
Aster House
Minneapolis, MN
09.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Provided a high class atmosphere and experience to customers throughout their evenings, encouraging their return.
Personal Trainer
Self-Employed
Minneapolis, MN
03.2020 - Current
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Designed specific workout systems for individual clients based on performance ability.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
Manager on Duty
Sabes Jcc
St. Louis Park, MN
04.2022 - 03.2025
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Server
Gorkha Palace
Minneapolis
02.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Told by repeat customers on multiple occasions that I provided high-quality, attentive, and personable customer service.
Front Desk Associate
Fitness Crossroad
St. Anthony, MN
03.2018 - 03.2020
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Business Development Specialist
Volkart May
Plymouth, MN
09.2017 - 03.2018
- Boosted sales with development of positive customer relationships.
- Developed business pipeline using cold and warm techniques.
- Compiled product and customer data to generate profit projections.
Kit Packer
Bio-Techne
Minneapolis, MN
11.2016 - 09.2017
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed daily orders with expert picking and packing of shipments.
- Complied with safety, health, and environmental regulations as prescribed by law.
Delivery Driver
Jimmy John's Gourmet Sandwiches
Minneapolis, MN
02.2013 - 11.2016
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Crafted food for orders in a precise and timely fashion. Taught new hires the proper and company authorized way to put sandwiches together.
Education
High School Diploma -
St. Anthony Village Senior High School
Saint Anthony, MNAssociate of Arts - Broadcasting
North Hennepin Community College
7411 85th Avenue North, Brooklyn Park, MN 5544507-2025
Personal Training
Minneapolis Community And Technical College
Minneapolis, MN06-2015
Skills
- Patron Engagement
- Mentoring
- Priority Management
- Administration and Reporting
- Morale Improvements
- Negotiation and Conflict Resolution
- Complex Problem-Solving
- Leadership through teamwork
- Articulate Communication
Certification
- Licensed Personal Trainer - 2015-Now
Yoga
I Have been a Yoga practitioner and teacher for 9 years. I Utilize it for my own exercise as well as in my personal training for my clients.
Timeline
Server
Aster House
09.2024 - Current
Server
Gorkha Palace
02.2024 - 10.2024
Manager on Duty
Sabes Jcc
04.2022 - 03.2025
Personal Trainer
Self-Employed
03.2020 - Current
Front Desk Associate
Fitness Crossroad
03.2018 - 03.2020
Business Development Specialist
Volkart May
09.2017 - 03.2018
Kit Packer
Bio-Techne
11.2016 - 09.2017
Delivery Driver
Jimmy John's Gourmet Sandwiches
02.2013 - 11.2016
High School Diploma -
St. Anthony Village Senior High School
Associate of Arts - Broadcasting
North Hennepin Community College
Personal Training
Minneapolis Community And Technical College