Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
General ManagerManagerWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Houston, Texas, US
Open to relocation: Yes
Open To Work
Eric Harmeyer
Management
Houston,Texas
Work Preference
Summary
Proven dependable leader with extensive experience in managing teams and operations across multiple industries. Skilled in strategic planning, budget management, and driving business growth through effective leadership. Recognized for delivering outstanding service, exceeding target goals, going above & beyond, and have consistently surpassed my target KPIs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Dog Haus Biergarten
06.2025 - Current
- Developed training programs to enhance staff performance and operational efficiently.
- Managed ordering, receiving, inventory, scheduling, and payroll.
- Implemented cost-saving initiatives that improved profitability without sacrificing quality.
- Collaborated with marketing team to drive promotional campaigns and increase brand awareness.
- Analyzed sales data to identify trends, informing strategic decision-making for menu updates.
- Fostered a positive work environment, enhancing team morale and employee retention rates.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Oversaw daily operations to ensure exceptional service and customer satisfaction.
- Managed inventory control processes, optimizing stock levels and reducing waste.
General Manager
McAlister's Deli
01.2024 - 06.2025
- Led and managed a team of 50 employees to consistently exceed sales targets and ensure smooth daily operations for multimillion dollar business.
- Implemented strategies to drive customer satisfaction and retention through exceptional service and efficient operations.
- Collaborated closely with Regional management to implement improvements and developments, contributing to the growth and success of the stores.
- Supervised catering operations for large events, including corporate functions, weddings, and community gatherings.
- Collaborated with vendors to ensure seamless and efficient supply chain management.
- Developed and executed marketing strategies to increase brand visibility and customer engagement.
- Oversaw daily operations to ensure exceptional service and customer satisfaction.
- Managed inventory control processes, optimizing stock levels and reducing waste.
General Manager
Handama BBQ
03.2023 - 01.2024
- Managed a team of 30 staff members, conducting daily and weekly meetings with the team to review earnings reports and discuss operational strategies.
- Coordinated daily FOH and BOH restaurant operations to ensure efficient workflow and exceptional customer service.
- Implemented strategies to deliver superior service and maximize customer satisfaction, including proactive feedback and response.
- Demonstrated proficiency and accuracy in addressing customer complaints, resolving issues promptly to maintain high levels of customer satisfaction.
- Conducted regular reviews of quality and researched new trends to ensure continuous improvement.
- Organized and supported weekly shifts to optimize staffing levels and ensure smooth operations.
Inventory Specialist Lead
Greater Houston Retail Associates
09.2022 - 03.2023
- Supervised a team of 30+ staff employees in daily operations, ensuring the smooth functioning of inventory management across two warehouses with a combined inventory value exceeding $10 million.
- Oversaw timely replenishment of inventory for retail stores, convenience stores, and distribution centers, ensuring optimal stock levels and minimizing stockouts.
- Conducted regular audits to ensure compliance with company policies and procedures.
- Collaborated with vendors to negotiate favorable terms and pricing, contributing to cost savings and improved inventory management.
- Implemented inventory control systems to streamline processes and enhance efficiency.
- Recognized for outstanding service as part of the service team of the year in 2021, demonstrating dedication and excellence.
General Manager
IHOP Restaurant
09.2019 - 01.2020
- Supervised a team of 50+ employees, overseeing daily operations and ensuring the efficient execution of restaurant processes.
- Managed budgets and assessments to meet predefined financial goals.
- Demonstrated strong customer service skills by effectively handling guest inquiries and resolving issues to ensure exceptional customer satisfaction.
- Managed various aspects of restaurant operations, including inventory control and compliance with OTS and SOP procedures to maintain high standards.
- Collaborated with regional management to implement improvements and ensure regulatory compliance.
- Developed and executed marketing strategies to increase brand visibility and customer engagement.
Bakery Assistant Team Leader
Whole Foods Market
08.2010 - 01.2015
- Mentored a team of 10+ employees, providing guidance and support to achieve bakery performance goals.
- Led and supervised bakery operations, ensuring compliance with company standards and procedures.
- Collaborated with colleagues in creating and implementing new recipes and products, achieving the bakery's objectives and driving customer engagement and satisfaction.
- Processed insurance certifications with precision and accuracy, consistently meeting company guidelines and compliance standards.
- Acted as a liaison between clients, brokers, and underwriters, resolving discrepancies and ensuring proper documentation for insurance transactions.
- Recognized for outstanding service as part of the service team of the year in 2011, demonstrating dedication and excellence.
Education
Associates of Culinary Arts -
Houston Community College
05-2022
High School Diploma - undefined
Westside High School
05-2012
Skills
- Leadership
- Team Building
- Strategic Planning
- Financial Management
- Decision Making
- Customer Service
- Problem Solving
- Communication
- Time Management
- Staff supervision
- Team training and development
- Client relations
- Performance improvements
- Exceptional interpersonal communication
- Expense control
- Staffing
- Operations oversight
- Business development
Accomplishments
Awarded Manager of the Year from Whole Foods Market
Awarded Service Team of the Year from Lockton
Certification
Food Manager Certified
TABC Certified
LANGUAGES
English | Native
Spanish | Intermediate
Timeline
General Manager
Dog Haus Biergarten
06.2025 - Current
General Manager
McAlister's Deli
01.2024 - 06.2025
General Manager
Handama BBQ
03.2023 - 01.2024
Inventory Specialist Lead
Greater Houston Retail Associates
09.2022 - 03.2023
General Manager
IHOP Restaurant
09.2019 - 01.2020
Bakery Assistant Team Leader
Whole Foods Market
08.2010 - 01.2015
High School Diploma - undefined
Westside High School
Associates of Culinary Arts -
Houston Community College