Eric Hochstetter
Cape Coral,USA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in a highly competitive environment.
Overview
1
1
Certification
37
37
years of professional experience
Work History
General Manager
Banana Republic
Towson, Columbia, Annapolis, MD
05.2001 - 01.2026
- Developed and implemented talent strategy to include sourcing, onboarding, training and coaching talent.
- Delivered exceptional client experiences through hands-on development of leaders and associates.
- Planned operational efficiencies, expense controls, safety, and P&P compliance initiatives.
- Reviewed financial performance daily/weekly to identify scheduling and forecasting improvements.
- Conducted monthly team check-ins to align goals, review performance, and gather feedback.
- Collaborated with Merchant leader to maintain an effective and engaging product lifecycle.
- Served as district expert in loyalty programs and community engagement.
Associate Manager
Banana Republic
Towson, Baltimore, MD
09.1997 - 05.2001
- Achieved Platinum Circle Award recognizing exceptional performance and contributions
- Coordinated store operations, including staff scheduling, training, and productivity management.
- Led community initiatives to enhance engagement and foster collaboration.
- Managed supply orders to maintain budget compliance.
Assistant Manager
Britches Great Outdoors
Towson, MD
01.1996 - 09.1997
- Generated sales by motivating staff and implementing company promotions.
- Supervised stock processing team, ensuring efficient workflow and organized operations.
- Coordinated inventory management to optimize stock levels and maintain organization.
- Maintain accurate cash recording and store compliance readiness.
Sales Representative
Armani Exchange
Miami, FL
01.1995 - 01.1996
Sales Representative
Marshall’s
Fort Lauderdale, FL
01.1994 - 01.1995
Cryptologic Technician
United States Navy
06.1989 - 06.1993
- Analyzed encrypted communications for intelligence gathering and operational support.
- Operated advanced signal processing equipment to intercept critical data transmissions.
- Managed classified information in compliance with federal security regulations and policies.
- Maintained Top Secret SCI clearance for secure handling of sensitive information.
Education
Human Resource Management -
Capella University
Minneapolis, MNSkills
- Team leadership
- Client engagement
- Operational efficiency
- Financial analysis
- Financial forecasting
- Budget management
- Performance management
- Product lifecycle management
Certification
Certified Tourism Ambassador, 01/01/08, Present, Tourism Ambassador Institute
Community Investment
- Divine Love American Mission, Cape Coral
- House of Ruth, Maryland
- Maryland Zoo in Baltimore, Teen Leader Institute
Timeline
General Manager
Banana Republic
05.2001 - 01.2026
Associate Manager
Banana Republic
09.1997 - 05.2001
Assistant Manager
Britches Great Outdoors
01.1996 - 09.1997
Sales Representative
Armani Exchange
01.1995 - 01.1996
Sales Representative
Marshall’s
01.1994 - 01.1995
Cryptologic Technician
United States Navy
06.1989 - 06.1993
Human Resource Management -
Capella University