Eric Kennedy
BROOKLYN,NY
Summary
I am a dedicated courier with strong customer service skills, ensuring timely deliveries and effective communication. Proven ability to manage multiple orders while maintaining a focus on customer satisfaction, as well as adaptable to multiple forms of customer service environments.
Overview
1
1
Language
11
11
years of professional experience
Work History
Courier
Uber Eats
BROOKLYN, NY
01.2020 - Current
- Delivered food orders efficiently to customers in designated timeframes.
- Navigated routes using mobile apps and GPS technology for optimal delivery.
- Managed multiple deliveries while prioritizing customer satisfaction and service quality.
- Collaborated with restaurant staff to ensure timely order pickups and accuracy.
- Communicated with customers to confirm order details and address concerns.
- Adapted to changing schedules and locations based on demand fluctuations.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Maintained cleanliness and organization of delivery equipment and materials.
Inventory Coordinator
Highway smokes
BROOKLYN, NY
04.2024 - 03.2025
- Coordinated stock orders with suppliers and vendors for timely delivery.
- Managed inventory levels to ensure product availability at Highway Smokes.
- Collaborated with sales teams to forecast demand and adjust inventory accordingly.
- Monitored inventory discrepancies and resolved issues promptly with staff.
- Identified discrepancies between actual stock and computer-generated reports.
- Coordinated cycle counts to verify accuracy of inventory records.
- Trained new team members on inventory management systems and procedures.
Restaurant Busser
Michael’s Family Restaurant
BROOKLYN, Ny
06.2017 - 10.2017
- Assisted servers by delivering food and drinks promptly to guests.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Removed dirty dishes and utensils from tables efficiently during service.
- Cleaned and set tables to maintain a welcoming dining environment.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Supported team members in maintaining cleanliness in dining and kitchen areas.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Communicated effectively with kitchen staff to coordinate timely food delivery.
- Restocked supplies, including napkins and silverware, to ensure readiness.
- Collaborated with staff to manage high-volume service during peak hours.
- Organized dining area layout for optimal guest flow and comfort.
- Swept floors and removed garbage from dining area.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Provided assistance to other employees when needed during peak business hours.
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Counselor
Mill Basin Day Camp
BROOKLYN, Ny
06.2016 - 08.2016
- Provided emotional support and guidance to campers facing personal challenges.
- Facilitated group discussions to promote social skills and cooperation among campers.
- Developed engaging activities that aligned with camp themes and camper interests.
Cashier
Haagen Dazs
BROOKLYN
10.2015 - 01.2016
- Handled customer transactions accurately and efficiently at ice cream shop.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed payments using point-of-sale systems effectively.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Assisted customers in selecting products and addressing their inquiries.
- Greeted customers and answered any questions they had about the store's products and services.
- Educated customers about menu items, flavors, and promotions available.
- Maintained cleanliness and organization of the front counter area.
- Managed inventory by restocking supplies and monitoring product levels.
- Trained new cashiers on operational procedures and customer service standards.
- Performed other duties as assigned by management.
Education
Alcohol Awareness And Customer Service
American Bartenders School
07.2026 - 08.2026
Edward R Murrow High School
Brooklyn, NYSkills
- Route optimization
- Logistics and transportation
- Inventory management
- Inventory tracking
- Attention to detail
- Time management
- Customer service
- Team collaboration
- Adaptability to change
- Decision-making
- Problem solving
- Multitasking and organization
- Communication skills
- Verbal and written communication
- Conflict resolution
Languages
English
Full Professional
Timeline
Alcohol Awareness And Customer Service
American Bartenders School
07.2026 - 08.2026
Inventory Coordinator
Highway smokes
04.2024 - 03.2025
Courier
Uber Eats
01.2020 - Current
Restaurant Busser
Michael’s Family Restaurant
06.2017 - 10.2017
Counselor
Mill Basin Day Camp
06.2016 - 08.2016
Cashier
Haagen Dazs
10.2015 - 01.2016
Edward R Murrow High School