Eric Laboy
San Antonio,TX
Summary
Skilled in moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Excellent at multi tasking in multiple apps, windows and programs. Communication with customers in person, over the phone or through chat is a strong point I have excelled in.
Overview
23
23
years of professional experience
Work History
M.E.T. Associate
The Home Depot
04.2020 - Current
- Trained new team members to ensure consistent work quality and adherence to company standards.
- Used problem-solving skills to address unforeseen obstacles quickly while maintaining focus on assigned tasks.
- Demonstrated flexibility by willingly taking on additional responsibilities as needed for the overall success of the store.
- Performed inventory management, stocking, machine operations, customer service, assembling and assessing current and future projects.
Infantry/Team Leader
Texas Army National Guard
09.2005 - 01.2023
- Effective decision maker in high pressure environments
- Responsible for safety, moral, and training a team of heavy weapon specialist
- Established hands on training and work schedules allowing predictability, accountability, and fairness of soldiers
- Maintained and serviced thousands of dollars' worth of communication equipment and vehicles.
- Led infantry team to successfully complete missions by providing clear instructions and efficient communication.
Debit Card Fraud Prevention Specialist II
JP Morgan Chase
08.2016 - 09.2019
- Ensure customer's accounts are protected by using multiple security systems
- Maintain departmental goals in metrics rating and continue mandatory training to ensure quality and efficiency
- Monitor and notify customers of any unusual account activity to help prevent any fraudulent charges
- Work closely with upper management to escalate fraudulent activities needing immediate attention.
Retail Route Driver
San Antonio Food Bank
05.2012 - 08.2016
- Maintain professional relationships with retail stores while picking up donated goods
- Assist with unloading and addressing needs of agencies receiving donated goods
- Build professional and friendly relationships with customers ensuring needs and concerns are met and addressed
- Perform pre and post inspection of vehicle accordance to D.O.T standards.
Infantryman/Team Leader
U.S. Army
07.2001 - 05.2005
- Ensured team members morale, welfare, and health were kept to standards
- Trained in the operation of the Bradley Fighting Vehicle
- Effective decision maker in high pressure environments.
Education
Associate in Information Assurance and Cybersecurity -
San Antonio College
05.2021
Diploma -
John Jay High School
07.2001
Skills
- Merchandising Strategies
- Store maintenance
- Performance Analysis
- Sales Support
- Attention to Detail
- Effective Communication
Timeline
M.E.T. Associate
The Home Depot
04.2020 - Current
Debit Card Fraud Prevention Specialist II
JP Morgan Chase
08.2016 - 09.2019
Retail Route Driver
San Antonio Food Bank
05.2012 - 08.2016
Infantry/Team Leader
Texas Army National Guard
09.2005 - 01.2023
Infantryman/Team Leader
U.S. Army
07.2001 - 05.2005
Associate in Information Assurance and Cybersecurity -
San Antonio College
Diploma -
John Jay High School
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