Les Busald

• Provided constructive feedback during performance evaluations, fostering a culture of growth and improvement among team members.
• Enhanced customer experience with prompt, knowledgeable, and friendly assistance in locating merchandise.
• Handled customer inquiries professionally and provided helpful solutions tailored to their needs.
• Performed routine stock checks for a consistently accurate inventory database, minimizing discrepancies during audits or product counts.
• Stayed updated on industry trends, competitor strategies, and new products to maintain expert knowledge in the field.
• Improved store efficiency by effectively organizing inventory and maintaining accurate records.
• Proactively identified potential problems or inefficiencies within the store layout or inventory system, suggesting improvements where necessary.
• Conducted regular maintenance tasks for a well-organized, clean, and safe working environment.
• Used problem-solving skills to address unforeseen obstacles quickly while maintaining focus on assigned tasks.
• Assisted in the execution of store merchandising plans, creating visually appealing displays that attracted customers.
• Developed strong relationships with customers to foster loyalty and repeat business through exceptional service.
• Participated in various training programs offered by the company for continuous professional development.
• Contributed to positive teamwork dynamics by actively participating in team meetings and supporting colleagues when needed.
• Collaborated with team members on projects, resulting in increased productivity and overall success.
• Maintained up-to-date knowledge of relevant safety procedures and regulations for compliant operations at all times.
• Trained new team members to ensure consistent work quality and adherence to company standards.
• Managed multiple priorities simultaneously while maintaining excellent attention to detail and accuracy.
• Demonstrated flexibility by willingly taking on additional responsibilities as needed for the overall success of the store.
• Communicated effectively with management to address any concerns or issues promptly and professionally.
• Monitored and replenished display inventory and restructured according to available stock.
• Collaborated with store managers to determine best placement for merchandise displays.
• Organized store merchandise racks by size, style, and color.
• Created visual displays to highlight new and featured products.
• Promoted seasonal products and trends to move stock and prepare for incoming inventory.
• Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
• Enhanced overall store appearance by applying careful consideration to product and display locations.
• Proposed new ideas and concepts to enhance merchandise displays.
• Developed merchandising strategy to efficiently move overstock.
• Created interior displays to promote products in alignment with corporate sales objectives.
• Developed themes, props and lighting for merchandise displays.
• Developed visual merchandising plans and strategies to promote store offerings.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

I started my career at the Home Depot in riverside 22 years ago as a Lot associate for 11 months then moved into the Garden department as a sales associate for about a year , then spent the last 2 years at that store as the opening down-stocker in the hardware department. During my 4 years at this store I also worked a lot of overnights doing resets and inventories as well as large resets in other Home Depot’s transforming whole departments. I quickly became the “go to guy” when things needed to get done.