Eric Lee
Yakima,WA
Summary
Dynamic professional with extensive experience at Goodwill, excelling in customer service and team leadership. Proven ability to enhance store presentation and engage customers through effective promotional strategies. Skilled in POS systems and time management, consistently delivering results and fostering a collaborative team environment.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Goodwill
04.2024 - 05.2025
- Assisted in daily store operations, ensuring optimal customer service and store presentation.
- Managed inventory levels, utilizing tracking systems to maintain stock accuracy.
- Trained new staff on operational procedures and company policies to enhance team performance.
- Collaborated with management to develop and implement promotional displays, increasing customer engagement.
Driver Assistant
United Parcel Service, UPS
10.2019 - 01.2022
- Assisted drivers with package loading and unloading for timely deliveries.
- Maintained precise records of daily package deliveries and completed pickups.
- Collaborated with team members to enhance delivery route efficiency.
- Received training as a new driver helper to improve team performance.
Account Membership Assistant
Results Training
08.2014 - 06.2019
- Worked on a desktop computer Answered phone calls to set up meetings with new clients. Managed member inquiries and provided exceptional customer service to enhance satisfaction.
- Processed membership applications efficiently, ensuring accuracy and compliance with organizational standards.
- Coordinated events and activities to promote member engagement and foster community
- Assisted in developing training materials for new clients. Provided guidance and resources for new and existing members
Education
High School Diploma -
Davis High School
Yakima, WABarber -
Elite Academy
Yakima, WASkills
- Time management
- Customer service and engagement
Clerical Skills
Scheduling appointments
- Team building and leadership
- Attention to detail
- POS systems
- Staff scheduling
Timeline
Assistant Store Manager
Goodwill
04.2024 - 05.2025
Driver Assistant
United Parcel Service, UPS
10.2019 - 01.2022
Account Membership Assistant
Results Training
08.2014 - 06.2019
High School Diploma -
Davis High School
Barber -
Elite Academy