Eric Lee
Best Accounting & Tax Solutions
Duluth,GA
2
Languages
8
years of professional experience
Professional with experience in hospitality and finance, prepared for this role. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs. Skilled in financial reporting, guest services, and problem-solving. Known for integrity, accuracy, and effective communication.
Work History
Cashier/Shelf Stocker
5 Months- I was on the morning shifts and would have the keys to open the store and receive fresh cakes and fresh bread
- I provided exceptional customer service, addressing inquiries and resolving issues promptly.
- I managed the cash drawer at the end of every shift, ensuring accurate balance and cash handling procedures.
- Always welcomed customers and helped determine their needs and made them feel welcome.
- Stocked, tagged and displayed merchandise as often required.
- Made sure to keep the store clean and presentable.
Customer Service/Sales Representative
1 Year 2 Months- Responsible for handling and resolving all customer issues, ranging from payment issues to tech issues.
- Subbed in for coworkers who were too busy handling other customers and helped fill in for sales department to welcome new and potential customers.
- Increased customer satisfaction by addressing and resolving complex issues effectively, most CS issues over the year had been resolved.
- Informed customers about deals, promotions, sales and new products to make sales, including phones, watches, tablets, tv service, and internet.
- Always delivered exceptional customer service, made sure customers left satisfied and happy.
Server
4 Months- Kept the restaurant clean and tidy, making sure all tables are set up properly before opening.
- Delivered exceptional customer service, ensuring customer satisfaction.
- Helped managed multiple tables during peak hours, being efficient with time.
- Worked with kitchen staff to ensure timely and accurate order delivery.
- Resolved customer complaints promptly, maintaining a positive dining atmosphere.
- Assisted in inventory management, making sure all menu items are in stock.
- Maintained cleanliness and organization of dining area, promoting a welcoming environment for guests.
Electronics Sales Associate
1 Year 2 Months- I helped assist customers with products and provided expert knowledge of electronics.
- Handled cash registers and display cases, making sure everything was secure and in stock.
- Helped team members to maintain organized and visually appealing merchandise displays and backroom duties.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Stayed up-to-date on current promotions, sales, and special events to impart such information to customers.
- Maintenance of electronic devices and displays to ensure they are working and running properly.
Stocker/Customer Service
9 Months- Handled customer inquiries and refunds via phone and email.
- Organized and replenished stock across multiple aisles to ensure optimal product availability.
- Utilized inventory management software to track stock levels and order new products efficiently.
- Conducted regular inventory checks to identify any discrepancies.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Packaged orders daily from online orders to ship out in a timely fashion.
Produce Associate
1 Year 1 Month- I helped maintain the produce floor by keeping the items stocked and displayed properly.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Removed poor quality and expired products through regular inspections and managed waste in the backrooms of the produce department.
- Assisted with weekly inventory counts.
- Unloaded pallets from trucks and resupply the backrooms.
- Pleasantly greeted customers and provided prompt and courteous service.
- Completed prep work on pre-packaged vegetables and fruits and cut flowers in the floral department.
- Implemented best practices in sanitation and cleanliness within the department.
Bookkeeper/Office Assistant
6 Months- Reconciled and corrected issues with financial records.
- Maintained and processed invoices and deposits through quickbooks and excel.
- I Helped with organizing and scheduling appointments and meetings.
- Promptly received and forwarded incoming calls, emails, and letters to appropriate staff.
- Helped keep the office clean and presentable, while keeping filing organized as well.
Education
High School Diploma
Skills
Cash handling
Customer support
Retail sales
Inventory management
Store maintenance
Data entry
Tech Savvy
Attention to detail
Problem-solving
Flexible and adaptable
Dependable and responsible
Customer engagement
Languages
English
Native or Bilingual
Korean
Professional Working
Timeline
Bookkeeper/Office Assistant
Best Accounting & Tax Solutions
03.2025 - 09.2025Read More
Produce Associate
Publix
03.2023 - 04.2024Read More
Stocker/Customer Service
Beauty and Bridal Warehouse
05.2022 - 02.2023Read More
Electronics Sales Associate
Target
01.2021 - 03.2022Read More
Server
Yebisuya
01.2020 - 05.2020Read More
Customer Service/Sales Representative
AT&T
06.2018 - 08.2019Read More
Cashier/Shelf Stocker
Tour Le Jours
09.2017 - 02.2018Read More
Duluth High
High School Diploma
Read More