Dedicated sales associate with strong customer service skills and a goal-oriented mindset. Proven ability to build relationships and enhance the buying experience, ensuring customer satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
CarMax
Puyallup, WA
02.2025 - 09.2026
Assisted customers in selecting vehicles, ensuring a positive buying experience.
Executed sales transactions accurately using CarMax point-of-sale systems.
Educated customers on vehicle features, warranties, and financing options.
Facilitated vehicle appraisals and inspections to determine trade-in values.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Service Technician
Subaru of Puyallup
Puyallup, WA
03.2024 - 02.2025
Performed oil changes, fluid checks, and filter replacements efficiently.
Assisted in training new technicians on equipment and safety protocols.
Collaborated with team members to streamline service processes and improve turnaround times.
Diagnosed common vehicle issues, providing solutions to customers effectively.
Greeted customers and answered questions about oil changes and other services.
Education
High School Diploma -
Emerald Ridge Highschool
Puyallup, WA
Skills
Customer service
Teamwork and collaboration
Time management
Excellent people skills
Problem-solving skills
Relationship building
Goal oriented
Flexible schedule
Reliable and punctual
Accomplishments
Awarded Employee of the Month for 3 consecutive months for customer reviews and feedback.
Holding the current store record at 6 cars sold in one day.
Multiple Repeat customers contacted me looking for their next vehicle.