ERIC LOPEZ
Summary
Results-driven professional with a proven track record of achieving 100% customer quality standards and effective lead management. Expertise includes leasing administration, supported by strong analytical skills in report generation. Demonstrated leadership ability fosters a collaborative environment that enhances productivity and performance. Committed to delivering exceptional service and driving operational excellence in every endeavor.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Latitude Property Management
02.2025 - Current
- Cultivated strong relationships with prospective tenants to enhance leasing opportunities.
- Conducted property tours and showcased amenities to drive prospect interest and engagement.
- Streamlined leasing processes by implementing effective follow-up strategies for leads.
- Assisted in marketing to promote available units and increase visibility.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Participated in regular training sessions to stay current on industry trends and best practices.
Property Management Assistant
Virtus Commercial
04.2024 - 11.2024
- Coordinated tenant communications to ensure prompt responses and high satisfaction levels.
- Assisted in maintaining accurate property records using property management software.
- Streamlined lease documentation processes, enhancing efficiency and accuracy.
- Supported property inspections and maintenance requests, improving tenant relations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with vendors for cost-effective maintenance services, contributing to budget control.
- Assisted in preparing comprehensive financial reports for owner review, ensuring transparency in property performance metrics.
- Collaborated with property manager on annual budget planning, analyzing historical data for informed decision making.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
MAINTENANCE COORDINATOR/ PROPERTY EVALUATOR
Keller Williams Realty
10.2023 - 02.2024
- Manage maintenance work orders for 500+ properties
- Dispatched vendors to properties accordingly based on the type of work order
- Create excel/google docs to manage lease violations
- Create effective efforts to plan and make capital improvements for maintenance turns with vendor scheduling
- Evaluated properties to verify the maintenance upkeep and notify the owner of any damage or issue that needed to be resolved
- Coordinated maintenance schedules to ensure property upkeep and tenant satisfaction.
LEASING MANAGER
Maxx Properties / Villas at Green Valley
11.2021 - 04.2023
- Oversee the Leasing staff's day to day operations i.e., CRM, approving files, helping prospects as well as residents with the Portal or reading their ledgers.
- Implement and sustain office quality standards to ensure that the Leasing Office understands and executes the policies.
- Assist the Community Manager with invoices, evictions, interviews while continuing my ACM training
Education
Pharmacy Technician Certification -
Ashworth College
Las Vegas, NV01-2017
Skills
- Time management
- Customer service
- Fair housing regulations
- File management
- CRM software
- Leasing and sales
Timeline
Leasing Consultant
Latitude Property Management
02.2025 - Current
Property Management Assistant
Virtus Commercial
04.2024 - 11.2024
MAINTENANCE COORDINATOR/ PROPERTY EVALUATOR
Keller Williams Realty
10.2023 - 02.2024
LEASING MANAGER
Maxx Properties / Villas at Green Valley
11.2021 - 04.2023
Pharmacy Technician Certification -
Ashworth College
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