Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eric Lugo

Branson,MO

Summary

Proven track record of scheduling and maintaining a productive work environment. Strongly motivated and achievement-oriented individual. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Host

Little Hacienda
06.2023 - Current
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Operations Associate

ASM Global
08.2021 - 01.2024
  • Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
  • Collaborated with cross-functional teams to achieve project goals and meet deadlines.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Cultivated positive relationships with vendors to secure favorable terms and improve supply chain reliability.

Sales Associate

Polo Ralph Lauren
04.2019 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Sales Associate

Lids Team Sports
09.2020 - 12.2020
  • Performed cash, card, and check transactions to complete customer purchases.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

Bachelor of Science - Recreation, Sport, And Park Administration

Southwest Missouri State University
Springfield, MO
12.2024

Associate of Arts -

Ozark Technical Community College
Hollister, MO
12.2021

Skills

  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Goal-Oriented
  • Relationship Building
  • Outgoing Personality
  • Flexible Schedule
  • Team player mentality

Certification

  • {Adult and Pediatric First/CPR/AED} {American Red Cross} {2022, July}

Languages

Spanish
Native or Bilingual

Timeline

Host

Little Hacienda
06.2023 - Current

Operations Associate

ASM Global
08.2021 - 01.2024

Sales Associate

Lids Team Sports
09.2020 - 12.2020

Sales Associate

Polo Ralph Lauren
04.2019 - 07.2021

Bachelor of Science - Recreation, Sport, And Park Administration

Southwest Missouri State University

Associate of Arts -

Ozark Technical Community College

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Eric Lugo