Eric McNamara
Woburn,MA
Summary
Proven Outside Sales Representative with a track record of increasing sales by 2,800% at HMI/Cardinal Shower, demonstrating exceptional relationship building and problem-solving skills. Excelled in identifying new business opportunities and establishing strong client connections, contributing significantly to market dominance and company growth.
Overview
20
20
years of professional experience
Work History
Outside Sales Representative
Oasis Shower Doors
2018.11 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Worked directly with Architects, Designers, General Contractors, Builders & Home Owners.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Built relationships with customers and community to promote long term business growth.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Set and achieved company defined sales goals.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
Outside Sales Representative
Woon-Tech
2013.01 - 2018.10
- Built relationships with customers and community to promote long term business growth.
- Developed customer relationships in saturated markets and seized total market share within 36 months.
- Maintained strong working relationships with professionals within assigned territory.
- Transferred + 90% of the sales from my previous employer in the same industry, over the course of the aforementioned time frame. Ensuring that Woon-Tech was the dominant culture.
- Established New Accounts via Cold Calling and "off hours" functions.
- My overall sales were the catalyst for HMI/Cardinal Shower ultimately buying Woon-Tech. Merging the two organizations.
Outside Sales Representative
HMI / Cardinal Shower
2004.05 - 2013.10
- Developed customer relationships and increased overall sales by approximately: 2,800%. From approximately: $35K per month to approximately: $1Mil. per month.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
- Presented professional image consistent with company's brand values.
- Trained new employees on customer service, money handling and organizing strategies.
- Kept detailed records of daily activities through online customer database.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Negotiated prices, terms of sales and service agreements.
Education
High School Diploma -
Winchester High School
Winchester, MANo Degree - Psychology & Business
Harvard University Extension School
Skills
- Relationship Building
- Motivated Team Player
- Problem-Solving
- Customer Service-Oriented
Timeline
Outside Sales Representative
Oasis Shower Doors
2018.11 - Current
Outside Sales Representative
Woon-Tech
2013.01 - 2018.10
Outside Sales Representative
HMI / Cardinal Shower
2004.05 - 2013.10
High School Diploma -
Winchester High School
No Degree - Psychology & Business
Harvard University Extension School
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