Eric Mills
Clarksville,VA
Summary
Dynamic Administrative & Office Specialist II with a proven track record at the Department of Conservation and Recreation. Expert in customer service and data entry, I enhanced visitor experiences and maintained precise records. Adept at project management, I successfully organized mentoring programs, fostering community engagement and volunteer training.
Overview
12
12
years of professional experience
Work History
Administrative & Office Specialist II
Department Of Conservation And Recreation
Clarksville, VA
05.2021 - 01.2025
- Provided accurate information to park guests to enhance visitor experience.
- Answered calls and emails, assisting customers with inquiries and reservations.
- Operated cash register and sold products in gift shop, maintaining sales accuracy.
- Organized office area and gift shop, restocking items as necessary.
- Processed incoming honor envelopes and maintained precise data records.
- Verified weekly cash deposits, ensuring accuracy in financial documentation.
- Catalogued and maintained records of Occoneechee artifacts for historical preservation.
- Instructed Archery 101 programs, emphasizing technique and safety protocols.
Mentoring Program Coordinator
AmeriCorps VISTA
Powhatan, VA
10.2016 - 10.2017
- Developed programs and policies for Lunch Buddy mentoring program in Powhatan public schools.
- Organized weekly schedules to ensure structured mentoring sessions.
- Interviewed and trained volunteers on effective mentoring practices.
- Communicated with students, mentors, and parents regarding program objectives and student progress.
- Created marketing materials to promote mentoring program within community.
- Led educational presentations to enhance community engagement in program.
- Updated programs to maximize efficiency for students and mentors.
- Addressed conflicts and complaints following policy procedures with compassion.
AmeriCorps NCCC Member
AmeriCorps NCCC
Sacramento, CA
10.2012 - 10.2013
- Assisted with projects and community engagement across various communities.
- Led volunteer groups on construction projects, ensuring quality assurance and safety.
- Researched and organized data on project goals and challenges for effective tracking.
- Planned and facilitated weekly meetings to enhance team morale and educate on national service impact.
- Attended trainings and workshops to acquire new skills for improved performance.
- Communicated with project supervisors to verify accuracy of project completion.
- Demonstrated problem-solving skills on-site to meet daily goals and address challenges.
Education
Certificate - Holistic Nutrition
American College of Healthcare Sciences
Portland, OR06-2018
High School Diploma -
Clover Hill High School
Midlothian, VA06-2008
Skills
- Customer service
- Data entry
- Cash handling
- Office organization
- Record keeping
- Project management
Accomplishments
- AmeriCorps NCCC Team Motivator Award
Timeline
Administrative & Office Specialist II
Department Of Conservation And Recreation
05.2021 - 01.2025
Mentoring Program Coordinator
AmeriCorps VISTA
10.2016 - 10.2017
AmeriCorps NCCC Member
AmeriCorps NCCC
10.2012 - 10.2013
Certificate - Holistic Nutrition
American College of Healthcare Sciences
High School Diploma -
Clover Hill High School
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