Eric Nelson
Colchester,VT
Summary
Dynamic small business owner with a proven track record at Eye And I Glass, excelling in customer relations and relationship building. Successfully enhanced customer satisfaction through efficient processes and exceptional service, while managing financial operations, including budgeting and reporting. Strong verbal communication skills fostered lasting client connections and repeat business.
Overview
25
25
years of professional experience
Work History
Owner, Sole Proprietor
Eye And I Glass
04.2000 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- responsible for all sales solicitations
- responsible for all bookkeeping
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Bachelor of Arts - German Language And Literature / Journalism
University of Massachusetts, Amherst
Amherst, MA05-1994
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Accomplishments
in recovery since March 2024, member of Alcoholics Anonymous
Timeline
Owner, Sole Proprietor
Eye And I Glass
04.2000 - Current
Bachelor of Arts - German Language And Literature / Journalism
University of Massachusetts, Amherst
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