Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Eric Palmer

El Reno,OK

Summary

Highly motivated problem solver with a passion for people

Overview

10
10
years of professional experience

Work History

Customer Service Manager

Gemini Industries
El Reno, OK
09.2021 - Current
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Led team engagement to assist cross-functional departments and achieve goals.

Marketing Associate

Gemini Industries
El Reno, OK
01.2017 - 09.2021
  • Formulated and implemented plans to protect and increase annual company revenue.
  • Designed and produced graphic art and visual materials for various internal and external marketing campaigns.
  • Increased revenue by designing and enacting marketing strategies within budget parameters, as well as studying key consumer and market data.
  • Managed social media advertising to attract potential customers and build solid networking and community around company's brand.

Operations Coordinator

Gemini Industries
El Reno, OK
01.2014 - 01.2017
  • Assessed upcoming projects to forecast projected resource requirements.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Streamlined operations and effectively controlled budgets, resulting in increased profit margins by lowering labor costs.

Education

High School Diploma -

El Reno High School
El Reno, OK
05.2007

Some College (No Degree) -

Southwestern Oklahoma State University
Weatherford, OK

Skills

  • Team Building and Leadership
  • Problem-Solving
  • Decision Making
  • Talent Development
  • Goal Setting

Accomplishments

  • Chairman of Gemini Industries ESOP committee (2014-2020)
  • Dale Carnegie business course graduate (2018)
  • El Reno Public Schools Board Member (2023-Current)
  • American Farmers Ranchers Insurance Board Delegate (2022-Current)

Timeline

Customer Service Manager

Gemini Industries
09.2021 - Current

Marketing Associate

Gemini Industries
01.2017 - 09.2021

Operations Coordinator

Gemini Industries
01.2014 - 01.2017

High School Diploma -

El Reno High School

Some College (No Degree) -

Southwestern Oklahoma State University

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Eric Palmer