Dedicated sales professional with expertise in customer service and inventory management. Proven track record in resolving inquiries efficiently and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Associate
Target
Milltown, New Jersey
07.2023 - Current
Guided customers in product selection to enhance shopping experience.
Monitored and restocked inventory to ensure product availability.
Operated point-of-sale systems efficiently for customer transactions.
Resolved customer inquiries and complaints promptly and professionally.
Trained new associates on store policies and procedures effectively.
Welcomed customers and offered tailored assistance to improve satisfaction.
Helped customers find specific products, answered questions, and offered product advice.
Sales Lead Manager
Aeropostale
Edison, New Jersey
01.2019 - 07.2023
Led sales team to consistently meet daily and weekly revenue goals, ensuring alignment with overall business objectives.
Resolved customer complaints promptly, upholding high standards of service excellence to maintain customer satisfaction.
Managed inventory levels to ensure product availability for customers.
Collaborated with marketing team to launch seasonal campaigns effectively.
Fostered positive work environment through team-building activities, enhancing team cohesion and morale.
Education
Associate of Applied Science - Computer And Information Sciences
Middlesex County College
Edison, NJ
05-2026
Skills
Customer service
Inventory management
Project management
Technical troubleshooting
Data analysis
Team collaboration
Languages
English
Full Professional
Spanish
Limited
Timeline
Sales Associate
Target
07.2023 - Current
Sales Lead Manager
Aeropostale
01.2019 - 07.2023
Associate of Applied Science - Computer And Information Sciences