Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

ERIC REBIC II

Struthers

Summary

Proven Sales Associate with a track record of exceeding sales targets and fostering customer loyalty at Boot Barn. Adept at upselling and customer service, I excel in fast-paced environments, demonstrating teamwork and exceptional people skills. My hands-on experience with cash register operations and ability to establish positive customer relationships have consistently enhanced store performance and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Boot Barn
05.2024 - Current
  • Employee of the Month for Sales - September 2024
  • Greeted customers warmly and offered assistance
  • Assist customers on products including boot and hat selection
  • Drove sales through customer relationship building and suggestive selling techniques
  • Operated cash register and POS to handle purchases, orders, refunds, and exchanges for customers
  • Kept work area clean, organized and free of clutter at all times
  • Shaped Cowboy hats for customers
  • Signed companies up for commercial accounts
  • Ensure required merchandise layout
  • Stock and organize merchandise
  • Performed cleaning tasks, keeping store neat and organized
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
  • Engaged with guests to understand and anticipate customer service needs
  • Established a positive rapport with customers by delivering friendly, personalized service
  • Met and exceeded sales and other metrics regularly
  • Received positive customer comment cards for assistance and knowledge of product
  • Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers

Cashier

Morgan Oil
01.2024 - 05.2024
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner
  • Sold lottery tickets
  • Developed strong customer relationships to support satisfaction and loyalty
  • Operated the POS system efficiently to ensure accurate transactions
  • Maintained inventory and store visual presentation to meet customer needs

Sales Associate

Walgreens
04.2022 - 04.2024
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times
  • Performed cleaning tasks, keeping store neat and organized
  • Organized merchandise displays to promote higher levels of customer engagement
  • Performed cash register operations accurately according to company guidelines
  • Established a positive rapport with customers by delivering friendly, personalized service
  • Tagged new merchandise for sale and updated signs
  • Encouraged customers to make additional purchases and suggested relevant items
  • Met merchandising standards by keeping store stocked and products faced
  • Followed checklist to complete retail store opening and closing activities

Education

High School Diploma -

Struthers High School And MCCTC
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Product sales
  • Upselling
  • Establishing positive rapport
  • Meeting sales metrics
  • Receiving positive customer feedback
  • Understanding product line
  • Communicating product features and benefits

Accomplishments

VEX Robotics

OSHA - 10 hr Certification

CPR Certified

SkilssUSA Member

Certification

  • NIMS
  • ASE-609
  • FEMA-IS-100.C
  • FEMA-IS-200.C

Timeline

Sales Associate

Boot Barn
05.2024 - Current

Cashier

Morgan Oil
01.2024 - 05.2024

Sales Associate

Walgreens
04.2022 - 04.2024

High School Diploma -

Struthers High School And MCCTC

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ERIC REBIC II